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Business Profile

Optometrist

Eye Center South

This business is NOT BBB Accredited.

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1

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Review Details

  • Lucas H

    Date: 09/20/2022

    WOULD AVOID AT ALL COST! if your reading this I only hope you will see the sincerity to help you avoid making my mistake in seeking this companies services. Here is a summary of recent experiences: 1. Waited 2 months (scheduled appointment with my doctors office in July) for PRK candidacy appointment and recieved call to confirm LASIK/PRK Appointment day before. I was NOT informed I wasn't supposed to be wearing contacts for 2 weeks prior to appointment, arrived there and had to reschedule an additional 2 weeks later. **1st dissapointment/frustrating event** 2. Went to the rescheduled appointment and went through all tests. Upon leaving I was told to sit at the side of the front desk to scheduling for PRK surgery and when called to the table was given a price quote of ****$ per eye and date of scheduled surgery. I Asked to pay for surgery so everything was taken care of. I Was told I could not pay at that time and to pay on date of surgery which was scheduled 2 weeks later.**2nd dissapointment/frustrating event** 3. Recieved call from South Eye Care to confirm surgery time and verify price which was now ****$ per eye and total would be ****$ excluding taxes. When I told them this was not the original price quote and I couldnt affort the new quote I was told they would call back. Waited all day from initial call at 11:56AM until 1 hour before closing 4:00 PM. I called to check on whatever information I was told I'd be called back for in hopes I would not have to cancel to be informed that "they can't do what was originally quoted" so I had no choice but to canceled the surgery.**Last/Final dissapointment/frustrating event** This company has no problem waisting your time, lying, making you wait, and no regard for your schedule, and is down right suspicious and untrustworthy. I can't believe my doctor recommended these scoundrels and the fact that they get business makes me sick. I hope this review saves at least 1 person from my experiences.

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