We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Storage

Oneguard Self Storage

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Storage.

Reviews

Customer Review Ratings

1

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • MICHAEL M.

    Date: 01/02/2024

    SCAM, SCAM SCAM,,, They ran a special for a 10 x 10 storage unit for $27 a month Said it would be $57 after that. On the third month they took $110 from my checking account. I called and was told I had never given them my home oners policy # so they Tacked on Insurance!!! I had sent them the info they needed by email as requested, but I sent it again! they called me back and said the Payment would be $57 and asked if thy could apply the additional funds to the next month's payment, I agreed. So you can Imagine my anger when the next month they took $89 more dollars from my checking Account!!!!!!!!!! After a rather heated phone call I was told the bill had gone up to $89, Seems before our last phone conversation a month ago??? When I asked about that i was told they sent me an Email, WHICH I NEVER GOT!!!!! Told them I Would never have agreed to that, I wanted a refund, and that a was removeing the few things I had in the Unit. She agreed to only refund me $30 and did so. I removed my stuff And guess what On the First They took another $89!!!!! I called on the 2nd and they said they couldnt process my close out untill I sent them a photo of the empty Unit! Photo Sent 20 mins later I'm sure I can kiss that $89 Goodbye!!!!

Oneguard Self Storage is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.