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Business Profile

Games

Bits and Pieces

This business is NOT BBB Accredited.

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Review Details

  • LINDA S

    Date: 08/01/2025

    I have placed previous orders with this company without any problems. Shipping can take an extraordinary long time especially on the West coast, so you may want to plan accordingly if you want your item to arrive by a certain date, to order well in advance.This past Christmas I placed an order, items were shipped, and I paid the bill through the company's webpage. First of January I received an invoice telling me that I still owe them money because they only ESTIMATE the taxes, and since there was a difference between what taxes were and what they estimated the taxes to be, I now have to pay the outstanding additional charges. Taxes on goods they sell are calculated by the company making an estimated guess on your purchase. There is no notice of this on their webpage anywhere. This has not happen with previous orders I have made with them, and I'm not sure why it has happened with this order. When a customer completes their transaction via their webpage, please be advised that you may end up paying more after you've received your order due to this glitch they have on their website.For me, this is a very deceitful way of doing business. It is relatively easy to set a webpage up to calculate proper accurate taxes to a shipping address. This task should absolutely be completed on their webpage prior to offering any item for purchase, and or at least have a notice on their checkout page informing customers to expect further costs do to their inability or unwillingness to address correct tax adjustments on their official webpage.

Bits and Pieces is NOT a BBB Accredited Business.

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