Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Burglar Alarm Systems

AHS Security Systems Inc

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Burglar Alarm Systems.

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Review fromGeorge G

    Date: 27/09/2023

    I contracted with AHS for a monitored home alarm system in August 2017. I set up an annual payment plan by auto-debit from my bank account. In retro-respect this was a big mistake! In February 2022 I gave written notice that I no longer needed or wanted the service. I invited AHS to submit a final account for payment leading to termination of services. I also offered to allow them entry to my home to retrieve their equipment. Instead I received long emails about why they wanted to keep my business. I was patient and cordial and reaffirmed I wanted to cancel the service. There was no further communication or final invoice received by me; in July/August 2022 the normal billing date past with not invoice or auto-debit. I thought the account was closed as requested. Then in August 2023 $381.94 was taken from my account. On August 22/23 by email I advised again that I wanted the account closed. AHS undertook to review the account and previous correspondence. As of Sept 25 not response from AHS has been received.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.