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Business Profile

Telecommunications

Distributel, a division of Bell Canada

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for Distributel, a division of Bell Canada's headquarters and its corporate-owned locations. To view all corporate locations, see

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Distributel, a division of Bell Canada has 2 locations, listed below.

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    Customer Review Ratings

    1.15

    Average of 23 Customer Reviews

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    Review Details

    • AM H

      Date: 02/08/2023

      Distributel ******* **, when I called to cancel their service, they told me the network was done and took my info and promise to call me back. I never heard from them. I called back and they put me on a hold of 70 mins and cut the call. When I called back demanding to cancel the service, they tried to put me on hold *** * **** *** ***** *****. I successfully cancel their service and returned their box. They were charging me even after canceling and returning their box. I Had to block my CC. They took me to collection that I was owing. I told them to show me their service metrics to prove I was using their internet, they had no proof but insisting I pay them. How can you pay for something you didn’t use. When you use internet, the metrics are high, but when you don’t use internet, it shows no metrics. They said they don’t have that. So they took me to collections. *********** ******* ** *** **** *** ******** ***** ***** **** *** *********!!!

    • Annmarie L

      Date: 28/07/2023

      ** ****** Customer since 2017, modem died ordered a new one, not sent had to call back, the person who helped me did not speak clearly ans sounded like a big party was going on after the 3rd call they sent it and told me just plug it in when you receive it that’s all, receive it doesn’t work call back well no it has to do something in their system so you’ll have internet tomorrow. ***** ******** 

    • Paul T

      Date: 14/07/2023

      I've had no internet service since late last month, they sent a competing company to do the service work. ****, here in Calgary, The could couldn't care less about what was going on. Basically fixed it myself. Waited 8 days for nothing service. They send me some equipment. Now it takes 24 hours to activate, cmon, you kidding me, they balance it on ****, **** blames it in them. I have no idea why I waisted my time and effort. They can't even respond with a courtesy call to find out why I'm unhappy with the service. I've been with them for years, don't waste your time, they are an excuse factory.

    Distributel, a division of Bell Canada is NOT a BBB Accredited Business.

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