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OneLocal

This business is NOT BBB Accredited.

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Customer Review Ratings

2

Average of 1 Customer Review

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Review Details

  • Nadia H

    Date: 17/05/2023

    I received a cold call from OneLocal for marketing. What they said they can provide sounded ideal and I signed up for a 1 year contract. Once signed up, and paid, my account manager said certain requests I was told I could have could not be met. I gave them all of my information needed to start providing services and did not receive anything for two months, and still today, nothing. I was handed off to a new account manager who did not correspond with me for over a week until I had emailed and called customer service to terminate my contract. The manager of this company called me and said it was my responsibility to let them know when I want to proceed, even though payment is not enough of an indication. They admitted to lack of customer service and assured a website is in progress, however none of my other needs have been met and I will not be continuing with them as 2 months of no marketing or content and lack of communication has left a bad taste in my mouth.

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