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Business Profile

Construction Estimates

Joist Inc

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Construction Estimates.

Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Peter S

    Date: 08/08/2024

    I have started with Joyce when they first put their app on the market since then I have been very disappointed and now they've kidnapped my data. At first I needed to use them for invoice and quoting which is simple in any application even as ***** sheet can do but they were online which I liked. With that said as years went by their fees started getting higher and higher cutting off functionality that I used to have in access to without taking a loyal client who gave them feedback and recommendations throughout their growth and process into consideration. Their customer service is ridiculous they do not listen at all when you're complaining and trying to get some answers even access to your data right now they've locked me out and raised the price that I have to pay or else I don't have access to my data ***** **** **** * **** ***** *** ***** ***** ******* ********** ************ ******* **** **** **** ***** ** ****** ****** *** *** ******* *** **** ** ***** *** ****** ***** ****** ** *** ****

    Joist Inc

    Date: 23/08/2024

    Thank you for your feedback and for being a valued customer since our early days. We’re truly sorry to hear about your recent experience, and we regret that our customer service didn’t meet your expectations.
    We understand how crucial your data is to you, and we made every effort to notify users in advance about the upcoming changes, so no one would be caught off guard. While Joist is a paid app now, we hope you understand the necessity of making decisions that ensure we can continue providing valuable services to all our users.
    We deeply value our long-term customers like you, and your feedback is essential in helping us improve. If you’d like to discuss your concerns further, please don’t hesitate to reach out to us directly at *****@*****.com. We’re here to listen and support you in any way we can.
    Thank you again for sharing your thoughts

Joist Inc is NOT a BBB Accredited Business.

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