Reviews

Review Details

• Review fromCarol T

  Date: 08/11/2023

  *********************** came and did work for us today. H e was very professional and on time. We are pleased with his work. We will ask for him again. Thank you.
  

  Handyman Connection Ottawa

  Date: 14/11/2023

  ******** has been with us for a couple years, and we hope he'll be with us for many years to come! thank you for the kind words *****, we'll make sure to pass them on to ********!

• Review fromMike M

  Date: 31/10/2023

  89yr old father-in-law has a bit of water on the floor next to toilet was the call. Repair was replacement of the wax seal at $600. Normally family assists the client but were unable to this time. Once we saw the invoice we were surprised at the high cost and called 6 local licensed plumbers to ask for quotes. Returned quotes were between $150-$300. We contacted Handyman connection asking for a breakdown of cost. It was $250 for diagnosis, $250 for the repair and $100 for shopping including the wax seal. We called and asked for further information and if we can talk to the owner. We were told that they would call back the next day which did not happen. We called back and the rep told us that he did not want to deal with this so we asked for the name of the owner, the reply was "I don't know". It took 5 seconds to find it on the website. Their explanation for the cost was that they charge a base fee of $190 which includes the 1st hour. The $100 shopping fee was because their plumber did not have a wax seal with him and had to go buy one. That leaves $310 charge for what could not be completed in 1hr. H.C. would not adjust the charge however did knock off $80 from the shopping charge. Buyer beware **** - Ottawa
  

  Handyman Connection Ottawa

  Date: 01/11/2023

  Hi ****, I am sorry we were not able to resolve this to your satisfaction. The job was completed in May and when you reported the price complaint in Oct, we did a full investigation. We reviewed everything with you and we feel we provided you with a fair solution. Our procedures are designed to protect customers from being over-charged. We do on-site estimates at no charge and no obligation. We estimate by the job, not by the hour, so you know upfront how much it will cost. We only do work once it is approved by the customer.We confirmed that the procedures were followed and the price for labour was fair for the full scope of work performed. We removed the $100 shopping charge and only charged for the $20 in materials that were purchased resulting in an $80 refund.We believe this was a fair resolution.Your father-in-law has done more projects with us since the plumbing repair and has never indicated any concerns with our service.****

• Review fromPaul P

  Date: 30/10/2023

  Excellent work by ***. Kept me well informed and delivered great work on a wall vent cap replacement.
  

  Handyman Connection Ottawa

  Date: 31/10/2023

  Thank you so much ****! If you need anything else done outside, get it done by *** soon, he's getting close to retirement! He'll be missed!!! Nobody does work better than ***!

• Review fromMarie-Claire P

  Date: 30/10/2023

  We had a small tiling job that needed to be done. Changing the stove uncovered a portion of untiled wall. Only a few tiles remained from the original job, so the handyman had to be creative. The result: perfect match. We are very satisfied.
  

  Handyman Connection Ottawa

  Date: 31/10/2023

  Wow! Great story about our man *****, thanks so much ***********************!!!

• Review fromBrenda S

  Date: 28/10/2023

  I was very happy with the communication with Handyman Connection and the work done by the contractor. They coordinated appointments and kept me posted on ETAs of the estimators who came by my place for both paint and ********************. The estimators were very knowledgeable and gave good advice. The work done by the electrician was professional, friendly, and very efficient. I would definitely recommend them.
  

  Handyman Connection Ottawa

  Date: 30/10/2023

  **** and ***** are fantastic, if you ever need more electrical work or painting done, they'll be ready to help! And we've got loads more skilled craftspeople waiting for anything else you need done! Thanks ******!

• Review fromChris M

  Date: 27/10/2023

  5 Star rating for Handyman Connection. Here is a company that understands their customers. From the initial phone call to the timely followup email response, to the professional and friendly attitude of the service rep **** who fixed the problem on time and with great looking results. You can be sure that I will recommend your services to family and friends.************
  

  Handyman Connection Ottawa

  Date: 30/10/2023

  ***** is on a mission to tile the ENTIRE PLANET! Thank you for the nice review, I'll let ***** know you were pleased, and that makes US happy!

• Review fromMike W

  Date: 27/10/2023

  I was given a metal exterior door to replace my deteriorating wood side door of the garage. Handyman Connection made it happen. The measuring, chiselling and hanging was spot on.
  

  Handyman Connection Ottawa

  Date: 30/10/2023

  Your work was done by one of our top craftspeople ********! We're pretty sure ********* will raise a statue of him one day after he's finished work in most of the houses there! Thanks ****!

• Review fromMaggie K

  Date: 26/10/2023

  Excellent work on a wooden fence repair. ***** and ******** were friendly, consultative, and professional. Handyman Connection is responsive, and provides a link to track the arrival time, which was very helpful. I would definitely use them for future projects!**************
  

  Handyman Connection Ottawa

  Date: 30/10/2023

  ***** and ******** are the best! They do A LOT of jobs for us, we'd be lost without them! Thanks so much ******!

• Review fromDwight K.

  Date: 17/10/2023

  I am extremely happy with the service provided. My problem was electrical and I was mistaken about the source of the problem, but the handyman recognized from my description the true nature of the problem and came fully prepared. He was friendly, professional and efficient. I am guarding his card in case I or any friend of mine needs help in the future.
  

  Handyman Connection Ottawa

  Date: 19/10/2023

  Thanks so much ******! Yiftach is one of our most prized craftspeople, you're right to guard that card!!! We've got loads of other great technicians so please keep us in mind for your next house repairs!

• Review fromJosh R

  Date: 10/10/2023

  *********************** from Handyman Connection did some electrical work. He was professional, friendly and did a great job. Would highly recommend him to our friends.
  

  Handyman Connection Ottawa

  Date: 23/10/2023

  Thank you ****! We really count on ***** to do all the more unusual electric jobs for us, we're so glad things went well!