Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Moving and Storage Companies

High Level Movers

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Moving and Storage Companies.

Reviews

This profile includes reviews for High Level Movers's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

High Level Movers has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • High Level Movers

      228 Limestone Cres North York, ON M3J 2S4

    • High Level Movers

      84 Augustine Ave Richmond Hill, ON L4E 0L3

    • High Level Movers

      403 - 2 Ancona St North York, ON M2R 2H1

    Customer Review Ratings

    1/5 stars

    Average of 3 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromBernadette R

      Date: 18/04/2024

      Terrible Service! ************** and irresponsible. I called this company to help with a residential move. My first phone call was to discuss prices and info. When I called back to schedule the move, I was quoted a higher price. In the end Simone honoured the original quote but sent me 2 young inexperienced movers. I was quoted and paid an extra fee for moving a piano and was told I was going to get a third person experienced in piano moving. There was no third person. The 2 young guys moved the piano on their own and chipped the piano.
      Also, the furniture wasn't properly wrapped. Aside from some blankets tossed on some items and a bit of plastic wrap on one end, Some pieces
      were moved unprotected such as the posts, headboard and footboard from my 4 post herning bed which were placed on the concrete floor when moving items to storage.
      Also, during my initial conversation, I mentioned I had a treadmill. When the movers arrived they said moving the treadmill would cost extra. Strange how I was told on moving day and not when I scheduled.
      I called the company and spoke with Simone. I let her know how disappointed I was. I mentioned the issues stated above. Of course she defended the company, argued that a third mover for the piano would only be sent if required. Fine, 2 movers for a piano but why send out the most inexperienced ones!! She said she would have the manager contact me. I was not contacted. And I guess I won't be compensated for the chipped piano. I will not and cannot recommend this company. **** **** **** **** ***** ******* ********* *** *************** * **** **** ****** ** ********* *** *** ******** *** ******* **** ***** **** **** ** **** *** ******** **** *** **** *****
    • Review fromMari C

      Date: 01/12/2023

      They changed 1.000 dollars to move a 800sqf apartment 6 minutes away.
      They destroyed my furniture and get dirty everything, one of the workers *** **** ********** *** they don’t rebuild the stuff properly.HOW can take 9 hours to move an small apartment? HOW?
      ****** **** *****
    • Review fromTom W

      Date: 13/03/2023

      ***** ******* They do not offer or deliver what they advertise! We used high level for moving and storage services and were mislead. Our items were damaged by mice, feces and urine as well as moisture as a result of being stored in an outdoor drive up facility while being charged for an indoor climate controlled facility. They have not been responsive in offering any sort of resolution, while claiming they do have insurance for your belongings. We are now out over $50,000 as a result and no offer to assist from High Level over the last 6 weeks. ***** *** ******* ****** **** **** *** ******* ************

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.