Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Fire and Water Damage Restoration

Go Pro Restoration Inc.

Reviews

Customer Review Ratings

3/5 stars

Average of 2 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromGinette B

    Date: 10/03/2023

    ******, ********, **** and team helped us through a crisis ( not just one flood but two) in less than 4 days apart. They were extremely responsive ( at all hours) very kind, compassionate, respectful and professional showing our residents and employees the truly cared about fixing the residents "Home". We at Foyer ************************ highly recommend this "TEAM" to anyone experiencing an emergency.Thank You - Go Pro!!!!!! G
  • Review fromChuanbao L

    Date: 28/06/2022

    I regrete to choose Go Pro Restoration to work on my project. I don't recommend this company at all. I rate one star because there is no 0 or nagtive starts to rate.My dishwasher was leaking water slowly. It damaged the floor and caused some mold on the floor and the drywall behind the cabinet and the counter. I hired this company to clean the mold, fix the damaged drywall, counter, cabinet, and replace ceramic floor tile with vinyl splunk floor. They agreed to finish the work in one week, at most 2 weeks in case there was anything unexpected.The project started on Jun 13. Two workers came on time, which was good. They moved the island, oven, and the fridge out of the kitchen. But they scratched my hardwood floor in the family room. The remove the counter and cabinet where there was mold. They broke the granit backsplash of the counter top. They broke the tile on the kitchen wall. They should be responsible to fix whatever they damaged. They asked more money for the extral cost. There was a vinyl layer under ceramic floor. I asked them to remove it when they came to do the estimation. But they used the word "clean the vinyl layer" on the contract. They refuse to remove the vinyl layer or I have to pay over $600. Second week, another worker came try to install the floor. but he didn't, they asked me more money becaused they need to buy more floor. They didn't show up for over one week. They didn't reply my email or call during the week until June 27. I am so mad because they kept asking more and more money, and the delay. It's a huge impact to the life without a functional kitech. To be continue.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.