Reviews

This profile includes reviews for Walmart Canada's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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Walmart Canada has 214 locations, listed below.

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  Walmart Canada

  1940 Argentia Rd Mississauga, ON L5N 1P9

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  Walmart Canada

  1212 37 St SW Calgary, AB T3C 1S3

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  Walmart Canada

  1812 Vedder Way Abbotsford, BC V2S 8K1

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  Walmart Campbell River Supercentre

  1477 Island Hwy Campbell River, BC V9W 8C9

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  Walmart Canada

  6801 Island Highway North Nanaimo, BC V9T 4T7

Review Details

• Review fromSolange D

  Date: 08/05/2025

  I am waiting for updates about my order refund or replacement because of manufacture defect for more than one month.
  Third part picked the product at my home to return to walmart aroud March 31 by the company ******, and into today May 8 I don't have any update about my replacement request. ** *** *** **** ***** **** **** ******** The worse customer service I have experienced.

• Review fromApril S

  Date: 08/05/2025

  Absolutely horrible to deal with when trying to cancel an order.
  I ordered an item for in store pick up which was delivered 9 days ago.
  I've called over a dozen times and several emails for a refund as they can't find the product and will not reorder. They will not provide refund because they said its shipped by a third part SAVE ON MANY... who I've also reached out to several times. Despite the tracking information and proof of delivery to walmart signed by a "******" they still will not cancel and provide me a refund. I've spend soo much time and effort trying to find a resolution it's ridiculous. Absolutely horrible customer service. WALMART *** **** ** **** customer service are horrible to deal with and just run you in circles. I will never order something from them again that's not in store. I cant believe they will not make me whole when they see the same tracking information I do!

• Review fromCheri M

  Date: 06/05/2025

  Online Order was sent back without my knowledge. A month now and still don’t have my refund. All I get is the run around with no results. Call head office and spoke with *****. He refused to help me because my postal code was not what they had on file. My order was an in store pick up. ( who cares what my home address is. ) it ended up being one number off. I’m glad I recorded the conversation. * ******** ********* *** ****** *** ************* **** ***** They say 48 hrs , then they say 72 hrs for a refund. Yet here we are and still no refund. So extremely ***** *** disappointed in this company. ** *** ***** ******** **** ******* *******

• Review fromSteve H

  Date: 21/04/2025

  Purchased an item online and the order was canceled, claiming inventory outage. * ** *** ******* **** ** **** **** ******* *** **** **** ** ******** ** * ****** ****** Absolutely terrible experience!!!!!

• Review fromScott P

  Date: 10/04/2025

  Pushy, ****, and tricked me
  *** ********** ***** with my experience at Walmart. I was tricked by the teller into signing up for a “reward card” without any mention that it was a **********—one that would pull my credit. To add insult to injury, when I called in for help, the representative ************ pushed a balance protection plan on me. Despite my repeated, clear questions about whether I’d be charged anything, she **** to me five separate times, assured me there were no fees, and kept pestering me with texts demanding a “yes” reply. When I finally spoke with another representative, I discovered that I’m now locked into monthly charges for this ridiculous plan. Walmart’s ********* practices *** ******* ********** are astounding. **** ******** *** ************** ***** ** **** **** *** ** *** ***** ***** ********* ********

• Review fromAmour K

  Date: 09/04/2025

  Attempt to purchase anythign that is online by a 3rd party seller and you will receive a discount. After going through the purchase flow, they will tack on the "discount" as delivery fees, even though they advertise free delivery on most products. **** ** **** ***********

• Review fromSushant B

  Date: 08/04/2025

  I placed an order with Walmart on March 11, and I still haven’t received my item or a refund. I’ve contacted customer service multiple times by phone and chat, and every time they tell me, “It will be resolved in 24 to 48 hours.” But nothing ever happens.
  It’s been nearly a month, and I’m still being told that the issue is under investigation by top management. Meanwhile, I’m left without the product I paid for or my money back.
  This level of service is unacceptable. I need Walmart to fix this immediately and issue my refund. I’ve been more than patient, but this has gone too far.

• Review fromBo A

  Date: 02/04/2025

  I wanted a ******** espresso machine. I knew exactly which model I wanted, did my research, and found that Walmart was selling it for $20 less than the competition—$866 after tax. Sweet deal, right?
  Wrong.
  I ordered it, expecting a brand-new machine to be shipped to my doorstep. The delivery was delayed by a day, and unfortunately, I had to leave for a 31-day work trip. When I finally got back home, I saw the package sitting there—except, instead of a Walmart box, it was a **** ***** box. ***** **** *** *** **** **.
  I opened it up and boom—used, dirty, scuffed, and covered in clear tape with sticky residue all over it. Not exactly what you expect when dropping nearly $900.
  Shocked, I called Walmart’s customer service, expecting some level of accountability. Instead, I got this:
  “Oh, that was sold by a third-party seller.”
  “It actually says in small letters that it’s used.”
  “You’re past the 30-day return period.”
  “There’s nothing we can do.”
  Excuse me?! So, let’s break this down:
  Why You ****** ***** Buy from Walmart Online
  You’re Not Actually Buying from Walmart. You’re buying from some random third-party seller while Walmart plays middleman.
  They Don’t Take Responsibility. ****** ******* ***** *** ******* ******** ******** Walmart washes its hands clean if anything goes wrong.
  The “Used” Label is Practically Hidden. They don’t put it in big, bold letters where a normal human would see it. Instead, it’s buried in the fine print like they’re trying to trick you.
  So basically, Walmart Online is like ******** Marketplace, but with a corporate logo slapped on it. They take zero accountability, hide important details, and if you get *******? That’s on you.
  ******** **** * **** ** ****** ******** ** buying from Walmart Online—****** ****** ***** **** *** ***** *** ** ***** *** ***** end up with a broken-down machine that looks like it was last used in a gas station break room.

• Review fromOlga P

  Date: 25/03/2025

  On Mar 11, 2025 after placing the order, Walmart could not fullfill Delayed items ***** ***** Men's ****** Boots, Sizes 7-13 and ***** ***** Men's **** Boots, Sizes 7-13.
  I had chatted with numerous Agents through online CS:
  On Mar 15, 2025 at 01:45 PM – chat with **************, On Mar 17, 2025 at 09:50 AM, at 01:00 PM with *******, at 03:18 PM – chat with *******, at 04:16 PM – chat with *****, stating the same: “upon checking both of delayed items are out of stock; this case was escalated on 03/15/2025 our team will investigate. Please DO NOT WORRY our escalation team will get back to you within 2-3 BUSINESS DAYS.”; "I have successfully canceled this order and you will be receiving a confirmation email within 5-10 min. Please DO NOT BE CONCERNED...”; “items were NOT canceled but DON’T WORRY I have canceled it on your behalf you will be getting the refund within 3-5 business days…”; “I have sent a cancellation request, you will get an Email within 2 hours..”
  On Mar 18, 2025 06:18 PM – Email from Walmart.ca stated: “After carefully reviewing our records, we see that items have been back ordered due to stock unavailability. Usually it takes 2 to 3 bus days for it to automatically get cancelled if the order is not fulfilled. We request you to kindly wait for an update via phone or email within 2 to 3 bus days.”
  On March 21, 2025 04:31 PM – Email with THE SAME WORDING
  On March 22, 2025 05:51 PM – call from Walmart asking “advise us whether you would like to cancel your order or if you prefer to keep it on hold unit items become available”. Just like numerous times before, I have asked to go ahead and eventually cancel the order.
  On March 22, 2025 10:24 PM – Email stated: “your case is being actively worked on by our dedicated team. We kindly request 2-3 more bus days to finalize the cancellation. You will be contacted by either phone or email with an update”.
  Items that NOT BEING DELIVERED for 15 days still NOT BEING CANCELED and NOT BEING REFUNDED

• Review fromELIZABETH E

  Date: 24/03/2025

  We order an accordion door when we received the package the box was broken on delivery. When we opened the product it was broken in two places. We have called Walmart Canada 4 times in the last 2 weeks only to be told that someone would get back to us in 24 to 48 hrs and that it has been sent to the escalation team. Is there actually an escalation team? No help has been given to resolve the issue no contact has been made by the escalation team. Walmart **** ** ******* *** will not return my money. ***** ***** **** ***********