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Business Profile

Mobility Scooters

Scooters Direct Canada

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Mobility Scooters.

Reviews

Customer Review Ratings

1/5 stars

Average of 4 Customer Reviews

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Review Details

  • Review fromDoug G

    Date: 03/01/2025

    I bought a new scooter off of scooter direct in Hamilton , they delivered it all smashed in at the back . They told me it’s up to me to contact ****** Canada . They even told me they new it was damaged before they delivered it !!! I paid cash for this and have my receipt, they said it’s my baby I can’t believe they delivered it when they new of the damage . **** ***** ****** ********* ** * ******
  • Review fromCathy L

    Date: 23/11/2023

    **** ******* ** ********* They don’t return phone calls (multiple), don’t respond to emails either. They finally delivered a scooter for rent but didn’t bring three to choose from as promised. The scooter I got had a battery that didn’t charge and it was some days before they gave me a different charger. I have contacted them about 15 times (email and phone) to ask for a receipt so that I could file a claim with my insurance and can’t get the invoice nor a response. I had planned to buy a scooter in the future but I would never do business with this company again.
  • Review fromLeslie M

    Date: 20/03/2023

    Spent 11, 500.00 on an enclosed scooter and it took almost a full year to get it!! Almar was ********** ************** *** extremely hard to get ahold of after he received all the money!! He blocked my phone number and I had to make up a different email to book an appointment so he would actually meet us!! Once we finally received the scooter (we had to go to Richmond hill to pick it up) it was severally damaged! Still NO RESPONSE from Almar
  • Review fromDiane B

    Date: 07/10/2022

    Bought an electric scooter from this company in June has been used 3 times now doesn't work they only have answering machine and have failed to call me back. So I have a machine that was over $3000 and it won't go and company does not answer calls

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