Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Garage Doors

Dumais Custom Garage Doors

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Garage Doors.

Reviews

Customer Review Ratings

3/5 stars

Average of 2 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromMark M

    Date: 03/07/2024

    I contacted Dumais at about 7:30am and explained that I suspected the torsion spring inside the garage was broken. He advised he would arrive before noon. He arrived at about 10:30am, assessed the situation and confirmed my suspicion that it was the torsion spring that broke. He replaced the torsion spring and re-assembled the side springs and the job was complete by 11am. I was very pleased with his work. I would call upon them again in the future if needed.

    Dumais Custom Garage Doors

    Date: 04/07/2024

    Dumais Custom Garage Door has been in business for over 25 years plus and our goal is to provide the very best service as we possibly can.  Thank you for your kind review.
  • Review fromGlen H

    Date: 19/06/2024

    We paid Michel to repair two of our doors. We paid him in advance as we could not be around for the repair. Unfortunate we paid him cash. They were never properly repaired and are very difficult to open. I have called/texted him about 9 times. He said he would come out but he never showed. All we want is to have the repaired (that we paid for) completed.


    Dumais Custom Garage Doors

    Date: 20/06/2024

    I will contact **** ******* immediately by email.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.