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Business Profile

Towing Company

Metro Towing & Recovery

This business is NOT BBB Accredited.

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1

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Review Details

  • Ss S

    Date: 31/05/2024

    Ethically and morally unfair business. Including the staff. They charge 200$ for sending you a notification in the mail. They charge a vip fee that is also an extra $200 which doesnt make sense, didnt need it in my case but was slapped on there by default? They charge you a full 7 days even if the car was taken for a day. The cost on the wall said 15$ a day but was charged 25$? They use any little fancy words to up-charge on anything.. the place is open 24 hours but if you go at a specific time they charge an extra 100$? Do better. These prices arent always fixed, they change them per person which is unfair. And the prices are outrageous and ethically incorrect. A phone call cost almost nothing to be able to notify. Neither does an email. Neither does an envelope with a post stamp. Unless that mailed notification was covered in 24k gold. Also charging for a full 7 days when the cars been authorized by the police to be released the first day. Which was verified twice.

Metro Towing & Recovery is NOT a BBB Accredited Business.

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