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Business Profile

Delivery Service

DHL Express Canada

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Delivery Service.

Reviews

This profile includes reviews for DHL Express Canada's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

DHL Express Canada has 14 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    • DHL Express Canada

      18 Parkshore Dr Brampton, ON L6T 5M1

    • DHL Express Canada

      4431 Boban Dr Nanaimo, BC V9T 5V9

    • DHL Express Canada

      3077 Kilpatrick Ave Courtenay, BC V9N 6P5

    • DHL Express Canada

      10918 184 St Edmonton, AB T5S 2P8

    • DHL Express Canada

      10918 184 St NW Edmonton, AB T5H 4P7

    Customer Review Ratings

    1.16

    Average of 76 Customer Reviews

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    Review Details

    • Jessica L

      Date: 20/07/2022

      Absolute worst shipping company with massive delays and horrible customer service!!

    • Helen T

      Date: 14/07/2022

      ************************************************ It has taking three weeks for delivery and still waiting July 6 arrived in Ontario shipped to Ohio now waiting again in their custom at Ontario *** this not ok. Worst possible service ever have made a complaint to the company shipping the order as well. I hope nobody ever uses them.

    • Leah L

      Date: 30/06/2022

      Its been two months and the package was neither delivered to me or sent back to the shipper. Its been sitting in their warehouse even if I had been doing tons of follow up to them regarding my package. Every time I seek for an assistance by mail, chat or phone call, they said that they will check on it but they never get back to me. I have created thousand of tickets regarding my waybill and no one has helped me.

    • Mark O

      Date: 24/06/2022

      Absolutely the worst delivery service available. Every delivery requires multiple customer service calls, hidden and exorbitant additional fees ******** about attempted deliveries. Terrible customer service. **********************

    • Colleen S

      Date: 09/06/2022

      **************** their service is horrible. I would not say this six months ago. I had the best delivery guy, so good I wrote an email to DHL complimenting them on how great he was. Almost the next week he was gone and they claim to have partnered with ****** and a private courier to deliver and pickup in our area. With that said, parcels are missing, pickups not being picked up. Whatever happened at the end of December 2021 until now has ruined the company. Just order another part they say.... a rare part first off, they aren't just available and I'd like to wonder how a small business can just shell out another $3000 for parts. We have lost thousands of dollars using DHL, clients are going elsewhere - I will never use DHL anymore. Sad that a company of this size in this day and age in Canada just doesn't ***********. :(

    • Dhanesh G

      Date: 06/06/2022

      Worst service ever. They failed to deliver perishable items on time. Plus, i had to go and pick up my package from the delivary location as the delivery guy was unable to find the adress......... **************************************************

    DHL Express Canada is NOT a BBB Accredited Business.

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