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Business Profile

Deck Builder

Backyard Pros

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Deck Builder.

Reviews

Customer Review Ratings

1/5 stars

Average of 2 Customer Reviews

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Review Details

  • Review fromFaiza W

    Date: 16/05/2025

    We had a very bad experience with thrm 4 weeks job took 4.5 months with so much bad ending and usually every interlock company gives at least 1 to 2 years warranty of their work they refuse to fix what they did wrong even after 6 months even refuse to fix deck issues they promised to finish this spring. Never ever trust them. They can ruin your work.
  • Review fromAustin S

    Date: 06/07/2024

    Hired them to stain a deck. They sub contracted job to their friends, a government employee..one representative said they don't sub contact jobs ever and they were employees of company the other rep said they sub contract all the time.Quoted pressure wash cleaning of deck and this service also listed on their website. They didn't perform this service then claimed it was a "complimentary" service only?They Quoted two coats of stain, only did one. Zero communication, did not provide stain samples as was asked for several times. Asked for a schedule of when job was going to be performed, said yes they will send one.. they didn't. Sub contactor showed up no basic tools I.e hammer or drill or a paint brush to get into more hard to reach places and then said can't do it so we won't. If you push back on them.to get the work done that they said they would do.. they threaten you, call you names and then threaten to place a lien on your home for non payment. They don't do what they were hired to do and provide excuses, no accountability, non professional and would never recommend ths company... ever

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