Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Heating and Air Conditioning

Hayward Healthy Home Solutions Ltd

Reviews

Customer Review Ratings

4.67/5 stars

Average of 12 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromAlisha J

    Date: 08/09/2024

    I’d give a 10 star review if I could, amazing company to deal with! I have a couple mini splits with them and have never had an issue ! Friendly service, from everyone from the installers, girls in the office and the owners! Would so recommend Haywards to anyone !
  • Review fromJay B

    Date: 02/08/2024

    Horrible hvac company will not honour their warranty that I paid xtra for . I have a heat pump I have to make payments now every month that doesn’t work . Thnk you Hayward for this piece of ****

    Hayward Healthy Home Solutions Ltd

    Date: 14/08/2024

    Hello , This customer had a service call just over a year ago and never paid the service call invoice. He called and we did the work. Fast forward just of a year later they called again. We reminded them of the service bill that was also sent to collections. The customer refused to pay the past due bill. We told them once there account was paid we would be happy to come look at there unit. At this time he yelled , spoke down to and threatened staff members over the phone. Said he would ruin our company and post reviews all over etc. Later that day he saw one of our trucks working in another customers home he entered this strangers home and tried to fight another employee that was cleaning a customers heat pump. At this time we contacted the RCMP and a file has been started. We are not aware of this is a rug problem or mental health issue. We will be seeking legal action against this person should any other situations arise. I hope that BBB can see this is not a normal person and we could not do a thing else to avoid this. Posting this against our A plus reputation would have a negative impact on our company not deserved.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.