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Business Profile

Heating and Air Conditioning

Penguin Heating and Cooling Technologies Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Heating and Air Conditioning.

Reviews

Customer Review Ratings

1/5 stars

Average of 2 Customer Reviews

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Review Details

  • Review fromJenn W

    Date: 14/11/2023

    Penguin contacted my mom who is a senior and offered her a new high efficiency furnace with all the bells and whistles and told her she would qualify for rebates and a low interest loan through MB Hydro. She accepted and the installed a new furnace. There were many issues with the furnace and installation including the fact that it did not pass the MB hydro inspection. Every time my mother contacted Penguin to come out and fix their mistakes they charged her a fee of at least $*** plus tax. They never once honoured their labour warranty, even when she had to replace the new HWT that they installed with the furnace. Five years after the installation my mother got a letter in the mail from a finance company. Turned out she didn’t get a low interest power smart loan. Instead they ******* her into signing a 15 year loan on the furnace they installed through a secondary company named ******* *********. According to the documents I found, by the time she is done paying for this furnace it will cost her almost $*********. We are definitely taking them to small claims court. **** ** * *********
  • Review fromLawrence K

    Date: 30/01/2023

    Essentially ****** an inspection on me by telling me that furnace warranty would be void if they didn't inspect every year. Inspection was to be $***. When they arrived claimed that Manitoba Hydro adjusted the pressure of the gas requiring them to make adjustments to the furnace and that my gas bill would go down (and could have burnt out my furnace). Before I knew what fee they were going to charge I asked them to look at my gas fireplace which wasn't working. They found a sensor out of place and just put it back in place. They charged me $*** (after a $** discount) while not adding a single part and took less than an hour. ******** ***** *********** **** *** ***** *** *** 

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