Reviews
This profile includes reviews for Fox Plumbing Heating Cooling Electrical's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 108 Customer Reviews
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Review fromCarol C
Date: 02/04/2025
Great and informative service! **** *. thoroughly checked our furnace and heat pump with knowledge and efficiency. A definite positive recommendation.
Fox Plumbing Heating Cooling Electrical
Date: 07/04/2025
*****, we're pleased that our thorough and knowledgeable service met your expectations. Your positive recommendation speaks volumes about our team's efficiency in checking your furnace and heat pump. We're always here to assist with your heating and cooling needs.Review fromSherinne C
Date: 26/03/2025
Im writing regarding *****, and really, ALL the team there at ***. Great with connections, support, educating, informing, and extra helpful. I just read how one woman said that her *** representative didnt treat her like a blonde. lol Yes, thats true! They were very kind and respectful! I feel safe and cared for by *** and their people. SherinneFox Plumbing Heating Cooling Electrical
Date: 01/04/2025
Hello Sherinne, your feedback fills us with ***! It's delightful to know that our team has been supportive and informative. We're dedicated to treating everyone with respect and kindness. We're glad you feel safe and cared for. Your trust in Fox Plumbing Heating Cooling Electrical is greatly valued.Review fromJames C
Date: 26/03/2025
**** did a fabulous job, it was great working with him!! I would hire Fox Plumbing again!!Fox Plumbing Heating Cooling Electrical
Date: 31/03/2025
We're delighted to hear that you had a fantastic experience with us, *****! Your kind words about our technician's excellent work are greatly appreciated. Looking forward to assisting you again with any future plumbing needs!Review fromBrenda O
Date: 14/03/2025
******* was fantastic. He did not talk to me as if I was a blonde woman. ******* was very efficient at time management and working out any problems. I would have him to come back for all my heating and plumbing issues. Hugest thank you to *** team and for having ******* as part of their professional team member.Fox Plumbing Heating Cooling Electrical
Date: 19/03/2025
Appreciating your warm feedback, ******! We're delighted that our technician's skill and professionalism left an excellent impression. It's wonderful to hear that he treated you with respect and attended to your needs efficiently. We look forward to assisting with any future heating and plumbing concerns.Review fromMegan S
Date: 11/03/2025
They were very helpful getting the house ready for our new tenantsFox Plumbing Heating Cooling Electrical
Date: 16/03/2025
We're overjoyed to know we could assist in preparing your home for new tenants, *****! Knowing our team was helpful is a true compliment. We look forward to offering you more top-notch service in the future. Your satisfaction is our priority!Review fromJocelyne S
Date: 11/02/2025
My furnace stop working during the weekend. I made a call on Sunday afternoon and had a reply instantly and the technicien phoned me to tell me how long it would take to come to my house. . When he came to my house, he didn't mind me watching him finding the cause and explaining to me what was the problem. He had the parts with him and the repair was done promptly. He was very professional. I got an excellent service specially on a Sunday. I will use this company again if needed.Fox Plumbing Heating Cooling Electrical
Date: 15/02/2025
********, we're genuinely appreciative of your glowing review! We're gratified to hear that you found our technician to be prompt, professional, and informative. Our team is always ready to provide top-notch service, even on Sundays. Your readiness to use our services again is the best compliment we can receive. Thank you for choosing Fox Plumbing Heating Cooling Electrical.Review fromIrene H
Date: 10/02/2025
**** was very prompt listened and then gave me options and we proceeded. If there are problems I am to call and ask for a ****Fox Plumbing Heating Cooling Electrical
Date: 14/02/2025
Appreciate your kind words, *****! We're glad our technician could promptly attend to your needs and provide you with options. If issues arise, don't hesitate to call us. How can we make this a 5-star experience next time? Were all ears!Review fromRick G
Date: 14/01/2025
Thank you for taking the time to fully explain current issue and fully explain our best choices to protect our home. Great jobFox Plumbing Heating Cooling Electrical
Date: 19/01/2025
****, we're glad you found our explanations informative and helpful in making the best decision for your home. Our team, especially at Fox Plumbing Heating Cooling Electrical, is always here to assist you. Your positive feedback truly brightens our day!Review fromCynthia M
Date: 10/01/2025
One day, we discovered a pipe leak in our basement and called Fox Plumbing-Heating-Cooling-Electrical. Their plumber inspected the issue and informed us that our water line had burst. He quoted over $700 for the repair, mentioning that it might involve digging and moving the hot water tank. I was extremely worried and almost in tears, fearing the potential damage to our basement. After half an hour, he claimed the repair was complete without needing to move the tank or dig. We paid him $744, but the connection *** left behind in the morning leaked again in the afternoon. When *** returned, they said they couldn't fix it without replacing the entire pipe for $12,000. *** left without resolving the issue. I was devastated and cried a lot, overwhelmed with worry.We called another contractor, and after a few days, the new contractor replaced the entire waterline from the city line to our house and charged us $600. Fox Plumbing scared us and overcharged us for what they called a "Band-Aid fix" of incomplete work. Please do not sign a quote from Fox Plumbing-Heating-Cooling-Electrical before the work is completed. Once you sign it, you will be obligated to pay the exact amount stated in the quote, even if the work is incomplete.We contacted Fox Plumbing-Heating-Cooling-Electrical to request a discount since they neither fixed the problem nor needed to move the hot water tank or dig. *** responded that they would offer a $100 discount if we allowed them to replace our waterline, reducing the cost from $12,000 to $11,900. That night, I prayed and asked God to send us a decent plumber who could fix our waterline problem for less than $12,000, as my husband and I are both seniors and don't have much budget for this. Thank God our new contractor only charged us $600. Had we accepted ******** offer, we would have been broke.Fox Plumbing Heating Cooling Electrical
Date: 17/01/2025
Hi *******, we genuinely appreciate your feedback. We're sorry to hear of your experience and understand how stressful it must have been. Our aim is always to provide efficient, cost-effective solutions. Your situation doesn't reflect the standard we strive for. We'd appreciate the opportunity to discuss this further with you. Please reach out to us directly at your earliest convenience so we can address your concerns more thoroughly. Thank you.Review fromKaren N
Date: 04/01/2025
Fox Plumbing, Electrical and Heating Company is by far the most professional company in the area. Highly recommend this company.Fox Plumbing Heating Cooling Electrical
Date: 09/01/2025
Hi *****, your glowing endorsement means the world to us here at Fox Plumbing Heating Cooling Electrical! We're delighted you found our services to be top-notch and professional. Your recommendation is truly appreciated. Thank you!
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