Energy Management Consultant
Access Gas Services Inc.Headquarters
Reviews
This profile includes reviews for Access Gas Services Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 3 Customer Reviews
Want to share your experience?
Leave a ReviewReview Details
Review fromJoe S
Date: 18/09/2024
If there was an option for less than 1 out of 5 I would give it.This company coerced me into signing up with them by saying my contract was up for renewal and that I needed to renew with them or my gas may be cut off. They badgered me so I did stupidly agree. Then 1 year later we moved out and rented out or house. The gas at our house is now paid by the tenant, but access are now telling me I must pay $614 for cancelling of my gas account at fortis bc.A very shady company to say the least.
Access Gas Services Inc.
Date: 23/09/2024
Access Gas has contacted ****** Scale to attempt resolution numerous times in regards to his account. If ****** Scale would like to contact ******** ******* ****************** directly at the number outlined below, Access Gas will be able to properly address the complaint. Thank you for bringing this complaint to our attention, Sincerely, Access Gas Services Inc. P: ************Review fromJacki J W
Date: 04/05/2023
This company signs you up with misrepresentation and then when you cancel they ignore your and do nothing. For months I tried to cancel with them in 2018 and got nowhere. This has gone on for years now and the 5 year is almost up and still no progress. So, now I had to move due to my daughter's illness and they are trying to charge me a cancellation fee, which I definitely am not paying. They threaten to send you to "collections" and use scare tactics. This does not work with me....my biggest scare is my daughter's health. Even though I cancelled with them they say there is no confirmation number on their file so they can charge me.... The original contract would be up in November 2023. I have MOVED and have a doctor's ****** stating I had to move and all was out of my control so they can do whatever they want but they will never get a dime out of me. I refuse to pay a cancellation fee for something that was misrepresented and also that is unnecessary because of a simple and reasonable move. **** **** * *** ***** *** ***** *** ** * ***** ** *** ****** *****Access Gas Services Inc.
Date: 08/05/2023
Access Gas has attempted to attempt resolution numerous times with ************************* in regards to her account. If ********************* would like to contact ******************************* ****************** directly at the number outlined below, Access Gas will be able to properly address the complaint. Thank you for bringing this complaint to our attention, Sincerely, Access Gas Services Inc. P: ************ (Ext: 245) E: **********************************Review fromSERA S.
Date: 06/12/2022
Did not save much with whatever they offered and they appeared in the ****** ** bill but when I sent notice about move to ****** ** they did not get the notice about the move. They charged a penalty because they claim they were not advised about the termination. They stated the "The amount set forth on this Statement is a debt due and owing to Access Gas Services Inc. and has been calculated based on the losses and expenses that Access Gas Services Inc. has incurred as a result of the termination of the Agreement prior to the Agreement End Date" Not sure what losses they experienced **** **** **** ******* ***** ***** *** **** ***** * ** *** *** **** ** * ******* ** *** ****** *** **** *** *** ***** *********Access Gas Services Inc.
Date: 21/12/2022
Access Gas has attempted to attempt resolution with *** **** ***** in regards to her account. If **** ***** would like to contact Michelle M****** (Customer Service) directly at the number outlined below, Access Gas will be able to properly address the complaint. Thank you for bringing this complaint to our attention, Sincerely, Access Gas Services Inc. P: 604-519-0862 (Ext: 245) E: [email protected]
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.