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Business Profile

Mason Contractors

Dunbar Masonry and Construction Ltd.

This business is NOT BBB Accredited.

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1

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Review Details

  • Leonie Todd

    Date: 23/09/2022

    Dunbar Masonry gave me an estimate on June 9/21 whereby the company delineated the following: "Demo and dispose of 3 sections of brick inverted arches. ~ pieces of the bricks have fallen away and remains in DISREPAIR. No response from the team to help ameliorate the problem. "Re-lay bricks to inverted arches. Bricks must be the closest colour match to the original." "Apply waterproofing sealer to slow down further deterioration on the remainder of walls" ~ never done. June 21/21 I was sent an email by Dunbar Masonry, Nicole B*** indicated I was to remit a deposit of half the total amount, which was sent forthwith without hesitation. I discovered broken pieces of the brick wall on the right and left side of the wrought iron gate at the front of the house and called them February 7/22 whereby Nicole B*** said Kyle would contact me. I called Nicole again on Feb 11/22 since there was no attempt at repairs forthcoming. I called on March 28/22 since I wanted to confirm the application of a waterproof sealant was still pending. March 31/22 and April 01/22 there was still no effort made to ameliorate the problem which means the brick wall still remains in DISREPAIR due to Dunbar Masonry's due negligence. Another call was made to Dunbar Masonry on April 20/22 and again on April 26/22 whereby Nicole B*** said the owner Mr Bobby S****** would call back. May 24/22 Nicole said another bloke called Jake would come to the house on May 25/22 - Jake never came to the house until June 01/22. The work was started June 9/21 and now the time is surely edging toward 1 year since the problem brickwork fell into DISREPAIR. I was told Kyle didn't take any photos so I sent them to Nicole who said she didn't receive them. This is inaccurate as I sent the same to Bobby S****** and to my daughter who received all intact. June 17/22 ~ Nicole B*** said, the man who did the initial repairs to the brick wall no longer works for the company. Delinquent employees of the company~ not my issue.

Dunbar Masonry and Construction Ltd. is NOT a BBB Accredited Business.

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