Reviews

Review Details

• Review fromHessam K

  Date: 27/03/2024

  I parked briefly in a handicap spot at **************** Shopping Mall. The sign wasn't clear, so I didn't notice it. When I saw they were about to tow my car, I rushed back and was asked to pay $150 to avoid it. I wasn't told why I had to pay while I was right there. When I asked, the driver was **** and said, "*** *** ******* ** **." I want to address this unfair treatment and lack of explanation.

• Review fromCarmela A.

  Date: 24/03/2024

  ********* business practices, and possible contravention of ** Regulations on impounding a vehicle. Impounded by vehicle within 10 minutes of parked in vistors parking on strata property. Strata regulations allow for visitor parking without a permit if not for "extended period of time" The charge was $225 for at 3.6km tow of a small vehicle. It appear to me that they lie in wait, and pounce and possibly get tipped off... no other way that it could have happened given the parking location. Someone in authority should really be looking into their practices... it is disgusting. One star only because there is nothing less.

• Review fromHarsh J

  Date: 17/12/2023

  I parked the car at a free parking slot near **** drive on square mall in **************. Benjamin Towing company towed away my car in 30mins when I was near the parking area. Importantly there were no signage of reserved parking or prohibited parking. ********************** company charged me 260$ for ********************. There is a **** going on as if you look at the complaints this company has received so far is very high. This is simply unethical and such companies should be reprimanded and closed for operating. All the people who have been duped by them should be *00% paid back. Here is a quick summary of their ******* acts: *. No signage that says parking is for max * hour. Signage messages that say its tenants and customer parking both are faded/invisible. Have proof. 2. They say they have video recording of people who do not stay in plaza area. Where is the proof? How can you tow without proof? Why the video not shown before charging amount? 3. Customer parking means parking for people who are there in that area and we were there yet they have put ***** statement. Highly unethical. We need to stop such organizations running these ***** with no fear. I would like ******************** to take some serious actions against the firm and duly pay back my and every other ******* money duly back.

• Review fromPamela N

  Date: 07/12/2023

  They towed my car within 2mns of parking while I was delivering ****** box to an apartment. They charged me so much while i was just doing my job

• Review fromKa A

  Date: 09/02/2023

  ***** *********. we were in a store when the driver of the no.01 tow truck came in and started yelling at an *** **** t0o move her car. she told him to wait a minute and she will move it, that was not good enough ****** move it so she got **** with him and he tells her **** ***. she dropped everything and went to move the car and he got in her face again and swearing at her so now she was upset and refused to move her car. i went out to try to defuse the situation but the driver was too stupid to understand to shut his mouth and she will move it. then he gets in my face and starts swearing and yelling at me. I saw that talking calmly with this ***** is no option so I got louder than him which seemed to bring him down but by this time all store owners and customers were out looking and watching this ***** pick on an old lady when she was out to do what he wanted. he ********** her with towing her car and calling the police. I tried phoning their company but it seemed it went to someones cell phone and said to leave a message. I didn't because it was going to go no where. if he had been calm and polite she would have moved it. but he was on a power trip and wanted to flex and push around an old lady. After the incident I talked to a few store keepers and all said he was there every day being **** to all their customers. they are afraid it will drive business away from their strip mall because of this guy. they all had many complaints about him. I did not even want to give them one star but I had no choice.