Reviews

Review Details

• Review fromMargaret W

  Date: 07/11/2024

  I am not used to doing reviews however I just felt compelled to leave one for untie the knot divorce services. After I hired and paid them to handle my divorce I found some reviews online that were not good. I called my credit card company and was going to cancel with them. But after talking to ********* she convinced me to stay with them and so happy I did. They were very helpful in answering all my questions promptly. The divorce was analyzed faster than I thought it would. It was a great experience.

  Untie The Knot Divorce Service

  Date: 10/11/2024

  We're so glad to hear your positive experience with Untie the Knot! It's great to know we were able to provide the support and guidance you needed, especially given some older reviews. Thank you for your kind words and for trusting us.

• Review fromSamuel P

  Date: 07/10/2024

  Great service at first, great to answer questions for new customers. Although, when it was time for my case to be file in court, i've received no news for multiples months. I've wrote them multiples emails and leave multiples messages on their phone line. I haven't heard of them in 6+ months... Is my file lost? Who knows.

  Untie The Knot Divorce Service

  Date: 12/11/2024

  We apologize for the delay in processing your case. We understand how frustrating this must have been. We've identified the issue and are working to resolve it promptly. We'll be in touch with you by tomorrow with a full update. Thank you for your patience.

• Review fromSam S

  Date: 11/09/2024

  Untie the knot made the process of divorce so much easier. I provided them with the information they needed and they got it all taken care of. I am extremely grateful for the service they provide. I highly recommend them if you don't want to deal with the stress of divorce. Thank you

  Untie The Knot Divorce Service

  Date: 16/09/2024

  Thank you for your terrific feedback and 5-star review. We're truly happy to hear that we could simplify your divorce process and reduce your stress. We strive to provide a supportive and efficient service, and your recommendation means a lot to us. We wish you all the best moving forward!

• Review fromJennifer B

  Date: 27/04/2024

  That was the easiest divorce service ever!! Worth every single dollar. Super smooth communication and zero hassles. I would highly recommend this for an uncontested/simple divorce.

  Untie The Knot Divorce Service

  Date: 29/04/2024

  We're so happy to hear your experience with Untie the Knot was so positive, ********! Our goal is to provide a smooth, hassle-free process for uncontested divorces, and we're grateful you found it to be worth every dollar. Thank you for choosing us and for sharing your feedback. We wish you all the best moving forward.

• Review fromDaanish P

  Date: 11/03/2024

  Amazing experience. They are fabulous, very helpful and understanding and guide you every step of the way. Thank you!!!

  Untie The Knot Divorce Service

  Date: 15/03/2024

  We're deeply grateful for your kind words on the BBB! It truly means a lot to know that our team provided you with the support and guidance you needed during this challenging time. Thank you for trusting us, and we wish you all the best moving forward.

• Review fromKelly D

  Date: 17/01/2024

  Scam they took my money and when I went to the courthouse to file all my paperwork was poorly done they claimed they were simply a typing service however they used the word "custody" which is not the proper lingo for child access it is now decision making

  Untie The Knot Divorce Service

  Date: 22/01/2024

  Thank you for bringing your concerns about the terminology in your divorce documents to our attention. We sincerely apologize for any inconvenience or frustration you experienced.Since your last direct communication with Untie the Knot in August 2022, we underwent a significant change in management, including an entirely new team and a revised case management system. It's important to us that our documents reflect the most accurate and current legal terminology. While there was a short grace ****** to adjust to the new terminology, we acknowledge that your documents may not have reflected this change by the time you brought the documents to the court. There have been other form changes since that time, such as the naming of the court from Queens Bench to Kings Bench.To rectify this situation, we are happy to offer to revise your documents free of charge, ensuring they use the latest approved language and reflect any other relevant legal updates, including changes in court names. Please reach out to me at ************************************* to allow our new team to update your documents and address any additional questions you may have.We hope this clarifies our commitment to providing accurate and up-to-date services to our clients. Our new team has consistently received positive reviews, and we're confident that we can provide you with the exceptional service you deserve.

• Review fromVanessa P

  Date: 03/01/2024

  If you can jointly petition and have a straight forward uncontested case then this is the service for you! "Untie the Knot" offered me an easy, efficient and most of all "affordable" way to get my divorce. They were prompt and helpful with all my questions and honest and thorough. After 5 years of being separated it was time and the whole matter was started and completed in a mere 7 months. They handled all the complexities for me, including document preparation and court filing and walked me through the whole process so it was seamless! I'd highly recommend this service to anyone!!! I hope that my review helps to overwrite the past reviews for this restructured company...they are certainly turning things around under their management...so try not to let the negative experiences of others deter you from trusting this company to help you...they are awesome!!!Thanks so much! From your forever Happy Customer - ******************

  Untie The Knot Divorce Service

  Date: 05/01/2024

  We are incredibly grateful for your heartening review! It means the world to us to know that Untie the Knot exceeded your expectations and made your uncontested divorce process smooth and affordable. We appreciate your faith in our team and commitment to transparency. Your positivity truly fuels our efforts to continually improve and turn things around. Thank you for recommending us! Wishing you all the best in your new chapter.

• Review fromRichard C

  Date: 28/10/2023

  They were amazing via the whole process as my ex wife and I live far apart they made it easy and were easy to contact during process. Kept us informed. I would recommend them to friends. Doing it on your own ***** as people that work at court house dont like to work hard and point out smallest mistakes to get out of doing work. Thanks. *******. C.

  Untie The Knot Divorce Service

  Date: 30/10/2023

  Dear *******,Thank you so much for your kind words and 5-star review! We are so glad that you found our divorce preparation and filing service to be amazing and easy to use, even though you and your ex-wife live far apart.We understand that divorce can be difficult, and we strive to make the process as smooth as possible. We're so grateful for your trust and recommendation, and we wish you all the best in your new chapter.Sincerely,The Untie the Knot Divorce Team

• Review fromBrenda M

  Date: 19/05/2023

  Title: Untie the Knot: A Divorce Company That Truly Cares!I can't thank Untie the Knot enough for their *************** during my divorce. They genuinely cared about my situation and were there for me every step of the way. They made sure I understood what was happening during the process and they were always quick to respond to my back and forth emails. From Zero to Divorced in 4.5 months. Thanks Team. If you're going through a divorce, I highly recommend Untie the Knot!

  Untie The Knot Divorce Service

  Date: 22/05/2023

  We sincerely appreciate you taking the time to share your positive experience with Untie the Knot on BBB. Your feedback means a lot to **.During a restructuring period near the end of 2022, we assembled a new team dedicated to providing efficient and prompt service to our clients. As a result, we can confidently say that delays and communication problems are no longer an issue.We are so happy to hear that our team was able to give you the support and guidance you needed during your divorce process. We genuinely care for our clients and ensure that they receive the assistance they need during such a challenging time.We also want to express our gratitude for recommending Untie the Knot to others who may be going through a divorce. Your kind words mean a lot to **, and we appreciate your trust in our services.Once again, thank you for your amazing feedback and recommendation.The Untie the Knot Team

• Review fromPatricia C

  Date: 04/11/2022

  Don’t waste your money. A year later, still no divorce.. lots of excuses from them, when you can actually reach them. No one answers your calls. Emails take ages to answer, if you hear from them at all.

  Untie The Knot Divorce Service

  Date: 22/05/2023

  We sincerely apologize for the negative experience you have had with Untie the Knot and the significant delay you have encountered in obtaining your divorce. We understand your frustration and want to address your concerns.During a restructuring period near the end of 2022, we implemented changes that included assembling a new team dedicated to providing efficient and prompt service to our clients. Since then, we have made significant improvements to our processes, ensuring that delays and communication problems are no longer an issue.With the new team in place, we were successful in obtaining the Divorce Order. This doesnt excuse the experience received from the previous team, but we are sincerely happy to have brought your experience to a successful end.The Untie the Knot Team