We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Online Retailer

Pillow Slides

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Online Retailer.

Reviews

Customer Review Ratings

1

Average of 2 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Karen S

    Date: 22/01/2024

    I ordered 2 pairs of slides on Black Friday. One pair finally were delivered mid-January with no tracking on shipment. When that pair arrived, Pillow slides reached out to say they had no stock on the 2nd pair and offered an alternate slide. I have had 20 emails go back and forth with **** and "Customer Happiness Specialist" (what a joke) begging for a refund as per their refund policy. There is no phone number for this company and have stolen my money. I will have to proceed with wasting my precious time to ensure my rights and have my money returned. They are thieves, stealing money, not honouring their policies. Whatever you do, DO NOT order from this company.

  • Martha C

    Date: 03/01/2024

    1 star or less. I have tried reaching out to them via email, and every response is "humbly apologize" however nothing gets done. I placed an order 2 months ago, I have not received it. They sent them again and still nothing they are trying to find the tracking numbers they provide me with, I have forward them their emails. I don't find a phone number to receive them directly, I have asked for it on several emails. I feel their email are generic and no one is really reading them. How can I reach them to get my money back?

Pillow Slides is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.