Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Plumber

The Super Plumber

Reviews

Customer Review Ratings

4.85/5 stars

Average of 24 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromPatty R

    Date: 21/03/2025

    Ivan was great. He was skilled, worked with diligence and precision. Friendly, we were comfortable with him in the house.

    The Super Plumber

    Date: 08/04/2025

    Thank You!
  • Review fromBrian F

    Date: 21/03/2025

    Justin did an excellent and very 'professional' job of switching out our dated hot water tanks for the latest Navien 240A2 tankless water heater and what a difference to have the near instant hot water on demand!
    Very impressed with the service provided, the knowledge and experience of Justin in the efficiency of the installation. Great customer service, as everything was thoroughly explained every step of the way.
    Highly recommend The Comfort Group - The Super Plumber, and Justin!
    Brian & Ellen

    The Super Plumber

    Date: 08/04/2025

    Thank you !
  • Review fromAdrian l

    Date: 15/03/2025

    Justin was courteous, clean, quick and knowledgeable. Thanks for the work, will call again.

    The Super Plumber

    Date: 17/03/2025

    Thank You!
  • Review fromMelanie M

    Date: 07/03/2025

    The fellow sent to us, Justin, was really great to deal with, he truly went above and beyond! Our household is complex and has a lot going on with fostering children/youth and pets etc. so to have a plumber just be able to come in and make things easier again was a saving grace. The communication, text and real time tracker for arrival was so convenient. Nop notch Justin. I highly recommend this company and this plumber in particular.

    The Super Plumber

    Date: 10/03/2025

    Thank You! We are happy to help!
  • Review fromTeya N

    Date: 11/02/2025

    Great service. Arrived at noon as I was told he would be, and the job was completed in 2 hours. Can’t ask for better service.

    The Super Plumber

    Date: 12/02/2025

    Thank you!
  • Review fromMargaret N

    Date: 08/02/2025

    Quincy B - here in Victoria. Excellent service, very polite, professional and explained the costs of the service before proceeding. I would definitely recommend Quincy, left no mess when replacing my InSinkErator.
  • Review fromKarli S

    Date: 06/02/2025

    Justin is a fantastic plumber! Great customer service, provided helpful advice and was very efficient!

    The Super Plumber

    Date: 10/02/2025

    Thank you!
  • Review fromGarth M

    Date: 28/01/2025

    Antoine from Super Plumber was very professional and efficient. We will certainly do future business with the company!

    The Super Plumber

    Date: 30/01/2025

    Thank You!
  • Review fromIsabelle B

    Date: 05/01/2025

    Exceptional service from start to finish! The team was professional and efficient, making the process seamless, from booking the appointment to resolving the issue. Thank you!

    The Super Plumber

    Date: 08/01/2025

    Thank you!
  • Review fromMoira E

    Date: 28/12/2024

    The problem was a broken or corroded joint under the sink and additional related damage from sudden gushing of hot water — over Christmas holidays we lived without hot water. Many plumbing companies could not send help until 30th. Justin from Super Plumber arrived early Saturday (28th). He was thorough, clear, calm, and knowledgeable as well as pleasant. I had spent 3 weeks in hospital after a fall resulting in a fractured pelvis. My home was not only in need of help to fix plumbing issues but also to adjust to requisite special accommodations for unanticipated “disability” incurred during fall. Justin worked around the obstacles. Unquestionably Super Plumber assessed and fixed the plumbing issues and provided the much-needed relief during what had become a complicated holiday season.

    The Super Plumber

    Date: 08/01/2025

    Thank You!

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.