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Business Profile

Home Improvement

Paul's Painting & Home Improvements

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Home Improvement.

Reviews

Customer Review Ratings

1.5

Average of 2 Customer Reviews

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Review Details

  • Harold S.

    Date: 12/09/2023

    i arranged Paul to paint a wall and do some wallpapering in a master bathroom for a friend while she was out of town When she returned it was noticed that glue residue was left on the perimeter of the ceiling and edge of wall paper I contacted Paul and asked him to come rectify the issue and repaint the bathroom ceiling he said he would get back to me with a date and time my friend even offered to pay for his time and materials After 3 weeks and anothr contact with him he still had not given a time frame to do job My friend contacted him and asked him for a time and he couldn't give her one either saying maybe the end of October After reviewing this company on another forum with pictures Paul's response was "**** ****** *** *** ******* ******* ** *** ****" A previous review on this site calls him unprofessional and i tend to agree this issue should have been a priority in correcting the glue issue as it should have been cleaned up before leaving his only response to me was that the glue should have dried transparent which it clearly did not I would not recommend this company to anyone

  • ALI K

    Date: 06/09/2023

    Last winter I hired someone to watch over my Lakeshore and left him with 1000 to hire someone to wallpaper my small bathroom . When I arrived home I saw the wall paper was OK vut Paul had left 3 to 4 inches of wallpaper glue all over my freshly painted ceiling I contacted him over a month ago and even generously offered to pay him to fix the mess. Rather then jumping ro fix it I waited a month to again ask when he could come to fix it and he again brushed me off . Now I have to pay someone else to fix this sloppy mess that I payed 960 cad for . I would not recommend thus *********** man .

    Paul's Painting & Home Improvements

    Date: 09/09/2023

    This review was made following ******* to business owner that if a specific appointment date was not made, whilst I was driving, this review would be posted.


    Whilst driving, it was not possible to see my work schedule, which I explained to the complainant. 


    I offered to rectify the issue, even though it was not brought to my attention for months following the completion of work, but complainant demanded an instant response for a specific date, which was not possible whilst driving.


    Complainant previously stated that the work was "excellent".


    Nothing more that I can do for the complainant following her hanging up the phone after I could not meet her unrealistic demand.


    This is my second complaint in over 40 years.

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