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Business Profile

Publishers Directory

Yellow Pages

This business is NOT BBB Accredited.

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Complaints

This profile includes complaints for Yellow Pages's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Yellow Pages has 11 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    • Yellow Pages

      2025 Willingdon Ave, 3rd floor Burnaby, BC V5C 0J3

    • Yellow Pages

      133 Ilsley Avenue, Unit A Dartmouth, NS B3B 1S9

    • Yellow Pages

      4-6975 Creditview Rd Mississauga, ON L5N 8E9

    • Yellow Pages

      PO Box 458 Station Main Edmonton, AB T5J 2K1

    • Yellow Pages

      575 Riverbend Dr Kitchener, ON N2K 3S3

    Customer Complaints Summary

    • 3 total complaints in the last 3 years.
    • 3 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    Sort by

    Complaint status

    Complaint type

    • Initial Complaint

      Date:24/04/2025

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Dear *********** am writing to file a formal complaint against Yellow Pages Digital Media Solutions. As a young and small business owner who recently started operating, I entrusted Yellow Pages to provide advertising services that would help grow my business.Unfortunately, not only did I receive little to no leads or benefit from their service, but they also misled me into signing a contract that is now draining funds I critically need to build and sustain my company. Despite multiple attempts to cancel the service and request a refund, Yellow Pages continues to charge me without providing the promised value or acknowledging my *********** a new and struggling business, every dollar counts. I feel taken advantage of and ignored. I respectfully ask for your help in investigating this matter and assisting in the recovery of the funds.Thank you in advance for your support.Sincerely,***** ********* Toronto Handymans ?? ************ ?? ************************

    • Initial Complaint

      Date:15/04/2025

      Type:Order Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Delivered the contract like specified in the contract our credit the account 

    • Initial Complaint

      Date:18/11/2024

      Type:Billing Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      PJ - Nous traitons votre paiement / YP - We are processing your payment. Client / Account: ********* - Dyno Crystals
      A A YELLOW PAGES LUC













      Pages Jaunes / Yellow Pages ebill-*************** via ******************* 
      Tue, May 23, 2023, 1:29?PM




      to me


      English follows French

      Nous traitons votre paiement
      Cher(e) client,
       
      Nous traitons votre paiement de 
      Voici les dtails du paiement: $339.00
      Numro de paiement: 
      P-02940445
      Montant: 
      $339.00
      Numro de carte de crdit: 
      ************6469
      Numro de compte bancaire:

      Numro de client: 
      A01471210
      Nom: 
      Dyno Crystals

      Merci de votre confiance!

      Pour toute question relative ce paiement
      Communiquer avec le service la clientle au **************.

      Cordialement,
      Lquipe de Pages Jaunes


      We are processing your payment
      Dear Customer,
      We are processing your payment of $339.00
      Please see the payment details below:
      Payment Number:
      P-02940445
      Amount:
      $339.00
      Credit Card Number: 
      ************6469
      Bank Account Number:

      Account ID:
      *********
      Account Name:
      Dyno Crystals

      Thank you for your business!

      For any questions related to this payment
      Please communicate with our *************************** at : **************

      Sincerely,
      Your Yellow Pages Teamey refused to provide any answers to any of my questions and refused to take the ********* number my personal bankrupcy records is **********. in bankruptcy... I am at a loss

      Customer Answer

      Date: 19/11/2024

      Refund - of the amount paid for products or services if they were not delivered or were unsatisfactory.

    Yellow Pages is NOT a BBB Accredited Business.

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