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Business Profile

Carpet and Rug Cleaners

COIT Cleaning and Restoration of Vancouver

Headquarters

Reviews

This profile includes reviews for COIT Cleaning and Restoration of Vancouver's headquarters and its corporate-owned locations. To view all corporate locations, see

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COIT Cleaning and Restoration of Vancouver has 3 locations, listed below.

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    Customer Review Ratings

    4.85/5 stars

    Average of 51 Customer Reviews

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    Review Details

    • Review fromJulie D

      Date: 14/04/2024

      We had a very ****** accident on a bedroom carpet. **** came quickly to access it and then got back to us very quickly with a price and service. All the staff we dealt with were very professional and courteous. They did an amazing job of cleaning the area. It was very expensive and they would have charged us again if they had to come back, but the cleaner gave me advice on how to spot clean myself and it worked.

      COIT Cleaning and Restoration of Vancouver

      Date: 15/04/2024

      *****, Thank you so much for this 5* review. Stains of this nature are quite troublesome and difficult to remove, and often require multiple visits to eradicate. We are glad you were happy with the job our tech did, and that she gave you tips on how to address if they came back. We are happy to have been of service!We hope to see you again in the future!********************* Services
    • Review fromRhonda K

      Date: 04/03/2024

      **** cleaned my ducts and dryer ... it was a big job and the gentleman who came to give me an estimate was great. The technician was knowledgeable and so patient with the job to be done. I highly recommend them.

      COIT Cleaning and Restoration of Vancouver

      Date: 05/03/2024

      ******, Thank you so much for this wonderful feedback. We love to hear our representatives - at all touchpoints with our customers - are giving 5* service! This is just the experience we strive for. Thank you for choosing **** and your recommendation is highly valued.********************* Services
    • Review fromJennifer D

      Date: 25/01/2024

      **** service personnel provide prompt, courteous, thoughtful, efficient and thorough cleaning service. I recommend this company without reservation. Five stars!

      COIT Cleaning and Restoration of Vancouver

      Date: 26/01/2024

      ********, Thank you for taking the time to give us this well rounded review! We do love to hear when are as happy with the results as they are the customer service. we take great pride in both. Thank you for trusting ****! We hope to see you again soon!********************* Services
    • Review fromKathryn M

      Date: 01/12/2023

      Amazing job. Appreciate the sale price. Always can rely on them doing an incredible job

      COIT Cleaning and Restoration of Vancouver

      Date: 04/12/2023

      *******,Thank you for the wonderful feedback! We have worked hard for over 70 years to continue to develop the highest standards of service and bring value to our customers. We appreciate your continued loyalty. ********************* Services
    • Review fromSusan B

      Date: 20/11/2023

      I can always count - every year - on the carpet cleaning, upholstery cleaning and duct cleaning from ****. Good customer service and thorough ***********************!

      COIT Cleaning and Restoration of Vancouver

      Date: 21/11/2023

      *****, Thank you for this wonderful feedback. We are so glad to hear that you have received the same consistent high quality service that we pride ourselves on. It is our goal to build "customer for life" and so we are so pleased that you continue to choose ****! We appreciate you!********************* Services
    • Review fromHarvey R

      Date: 15/11/2023

      ******* the estimator did a through examination of our carpets and explained the estimate in a very detailed fashion. He was very professional and courteous. We were very pleased with the service ***** the technician provided when he came to clean our carpets. There were a few mysterious stains in our carpet and he did a great job on them though not all could be removed. ***** was very professional, courteous and appeared to take pride in his work.We would not hesitate to use **** again.

      COIT Cleaning and Restoration of Vancouver

      Date: 16/11/2023

      ******, Thank you so much for your wonderful review and detail account of how well we did with your most recent cleaning service. At **** We strive to exceed our customer's expectations each & every time, so bearing that in mind, if there is any way we could have turned this 4*m review into a 5*, please consider reaching out to let us know. Thank you for trusting ****. ********************* Services
    • Review fromPetra J

      Date: 07/11/2023

      From the first call, over the visit of the estimator to the cleaning every thing worked as was my experience from previous work done by COID. Now I want to give the carpet cleaning as Christmas present to my daughter.

      COIT Cleaning and Restoration of Vancouver

      Date: 14/11/2023

      *****, Thank you so much for this wonderful feedback. I was happy to hear this when we spoke on the phone. This is just the type of service we work hard to provide for all of our valued customer, but we can think of no greater thank you than giving the gift of **** to your daughter! Thank you for trusting ****!******************** Services
    • Review fromAlan L

      Date: 27/10/2023

      **** are reliable and fair in pricing.On time, courteous, and helpful.Have used them for years for rug and upholstery cleaning ,tile grout work.

      COIT Cleaning and Restoration of Vancouver

      Date: 30/10/2023

      ****,Thank you so much for this wonderful review. We do try to deliver the highest value service to our valued customers. we are so glad to hear that you feel that too! Thank you for your continued support. We appreciate you. ********************* Services
    • Review fromRoger R

      Date: 23/10/2023

      Great service. I asked **** to clean 3 bedroom carpets in my rental suite. The previous tenant had a cat and cat hair and dander were embedded in the carpet fibers. You couldnt see the cat hair or dander and I had no idea it was there. My new tenant is allergic to cats and very sensitive and had a dramatic reaction to the cat material trapped in the fibers. I had vacuumed and thoroughly cleaned the unit prior to him moving in and the tenant also vacuumed several times as well as running an air purifier 24/7 and was still reacting. I called **** on a Friday, and they had a rep do an estimate on the following Monday and cleaned the carpets on the Thursday. My tenant said the service was quick and professional and that ******* was able to remove a lot of cat hair. The results dramatically reduced his allergic reaction. The price was reasonable and Im very happy that **** was able to get the carpets to the point that the tenant could enjoy the unit.

      COIT Cleaning and Restoration of Vancouver

      Date: 30/10/2023

      *****, Thank you for this wonderful feedback. at OCIT we do work hard to exceed our customer's expectations and are so glad that we were able to get these *************** for you. Thank you for trusting **** and we look forward to serving you again in the future. ********************* Services
    • Review fromJames C

      Date: 11/10/2023

      This is a dependable and nessesary but great service with respectful staff

      COIT Cleaning and Restoration of Vancouver

      Date: 12/10/2023

      *****, Thank you for your kind review! You are so right! Air duct cleaning is key to improved indoor air quality. Thank you for trusting ****! We appreciate you. ********************* Services

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