We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Internet Services

MCSnet

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Internet Services.

Reviews

This profile includes reviews for MCSnet's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

MCSnet has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    • MCSnet

      4810 50 Avenue St Paul, AB T0A 3A0

    • MCSnet

      PO Box 98 4810 50 Ave St Paul, AB T0A 3A0

    Customer Review Ratings

    2

    Average of 1 Customer Review

    Want to share your experience?

    Leave a Review

    Review Details

    • Shirley D

      Date: 26/10/2022

      As far as great installation and speeds I give MCS a big thumbs up. A friend of ours is an installer with MCS and he talked us into switching. We were with Xplornet for $70/month unlimited. MCS was $80, however, it wasnt made clear to us that this was a capped internet (600 gb per month). Thats where we ran into problems. We stream ** with Firestick. We got hooked up around Sept 20, 2022. 6 days later, we were notified that wed used 75% of our internet. We worked with MCS and did some setting changes on the Firesticks and the apps we were subscribed to, in order to reduce data usage even so far as their tech telling us that we had to physically unplug our Firesticks every night (like, who does that ???). It helped somewhat, but it was still not enough. October, the package reset for the new month. We were away on Oct 5 and several afternoons nobody was here. Also, lots of days we just decided we had to keep the ** off so as to conserve what was left (which I DID NOT LIKE AT ALL !). Still by Oct 15 we were again notified that we were at 75% usage. I hated having to constantly be monitoring usage on an almost daily basis. I hated having to keep my ** off when I would have enjoyed having it on. It was clear that MCS just wasnt working out for us. Of course they wanted to upgrade us, but their unlimited package was more than double the cost we were paying with Xplornet, and that was not an option for us. My neighbor is also experiencing the same issues with her Firesticks and MCS.To say that I deeply regret cancelling Xplornet is an understatement. We never had the slightest worry about data usage. Unfortunately, the Xplornet program we were on is no longer available ?? so Weve switched again - this time to ***** Smart Hub, Unlimited - $90 per month ($10 of that is the equipment for two years - then it will drop to $80 per month) and so far, so good ??

    MCSnet is NOT a BBB Accredited Business.

    To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

    Why choose a BBB Accredited Business?

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.