Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

New Car Dealers

Toyota on the Trail

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in New Car Dealers.

About

Important information

  • Additional Info:
    This company states that the owner Don Wheaton is also the owner of Don Wheaton Group from 1961 to present

About This Business

Years in Business: 13

Products and Services

This company states that they offer new Toyota vehicles and other pre-owned vehicles as well as parts and service

Business Details

BBB File Opened:
13/12/2011
Business Started:
1/10/2011
Alternate Names:
1621955 Alberta Ltd
Business Management:
Will Wheaton, Owner
Don Wheaton
Paola Alamti
Dalia Barsoom, Controller
General Manager
Richard Yuen, General Manager

Additional Contact Information

Customer Contacts
Richard Yuen, General Manager
Fax numbers
Primary Fax: (780) 431-0618
Additional Phone Numbers
Other Phone: (587) 409-4518

Licensing information

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

Additional Information

Refund and Exchange Policy
This company states that their refund policy is stated on their contract
Other Resources
Alberta Motor Vehicle Industry Council
303 9945 50 St
Edmonton AB T6A 0
Phone Number: (877) 979-8100
www.amvic.org
[email protected]

Latest Reviews

  • Jason R

    "This was absolutely the worst vehicle buying experience I've ever heard about, let alone been involved in. On behalf of my girlfriend, she had agreed in principle to purchase a vehicle two days ago, on Wednesday." ... Read full review

  • Chris L

    "January 28, 2023 Horrible customer service from this dealership, sales manager ******* talks down to customers, not even sure how he is even a sales manager when he doesn't even know what he is even talking about yet he goes on like he does. They cancel my deal due to reaching out to Toyota ****** about the status of my vehicle, and dealer fees that Toyota ****** posted on their website which is now forced onto the customer when I wasn't paying for it before." ... Read full review

  • Dan B

    "Caveat Emptor - Buyer Beware I responded to an ad for a 2023 Rav 4 XLE listed at $ ******. I contacted the dealership and verified the price was all inclusive save and except GST and financing charges." ... Read full review

View all Reviews

Industry Tip

More Resources

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.