Reviews
This profile includes reviews for GoodMorning.com Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 1,304 Customer Reviews
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Review fromDale b
Date: 24/05/2025
Excellent customer service. I inadvertently input my email address incorrectly and ended up ordering 4 mattresses instead of 1!! As soon as I saw the charges on my credit card I called customer service. I got an immediate and sympathetic resolution. I had my new mattress in 3 days and I love it!Review fromJohn M
Date: 24/05/2025
After ordering the product the sheets and pillows were shipped shortly after.However after 3 weeks the mattress was showing in 'Error' status. I called the customer support line and talked to ***** D who was phenomenal. The mattress was received within a week of my call. They really do care about their customers - a great customer experienceReview fromcorey d
Date: 23/05/2025
**************** has been excellent. Our second frame showed up 5 days after the first so I slept on the floor while my wife had her adjustable frame but shipping is out of your control. The second frame came damaged which customer service was quick to send a replacement but that one has a tear in the top seam where the frame folds. Once again this was due to shipping and not Douglas fault at all. I am still waiting for a reply to my email I sent with pictures of the replacement frame and box it came in. My only advice would be to wrap your product better because for the price I expect an undamaged product and Im not sure if this is a common occurrence or Im just that unlucky.Review fromJeriel N
Date: 22/05/2025
I had a super expensive mattress and suffered from chronic back pain, and consistently interrupted sleep. I waited 3 weeks to write this review so it is honest and reflective of what this mattress offers. This is arguably the most comfortable mattress I have ever slept in. I moved from my expensive Serta to an all foam CASPER mattress and neither offered any benefit. A friend of mine who was suffering the same type of back pain told me to give a hybrid mattress a try. This is the best friend feedback ever. I purchased the frontier hybrid Mattress from Logan and Cove 3 weeks ago and it is perfect. Not too hard and not too soft. Provides great support to keep my spine aligned and pressure point support. I now sleep straight through the night. My body is relaxed as soon as I am in bed, and my chronic back pain is gone. Thanks Logan and Cove. You will forever have my gratitude. Keep being awesome.Review fromShirley F
Date: 22/05/2025
The mattresses arrived on time, were easy to install - and the included bedding and pillows are a great quality - I love the pillow protectors. ******* product!Review fromKatherine V
Date: 21/05/2025
Bed is quite comfortable so far but the sheets and pillows are not: scratchy, thin sheets and pillows remain flat after weeks.
GoodMorning.com Inc.
Date: 22/05/2025
Hey, *********! While it's great to hear that you are enjoying your mattress, we're sorry to hear that the sleep bundle didn't quite meet your expectations! We recommend that you contact our customer care team, who will provide suggestions to help improve your experience and next steps. You can contact them at ************************************** or **************.Review fromCindy P
Date: 20/05/2025
We needed a new bed, we researched many, we compared a few and the Logan and cove at a cheaper price point , was made very similar to other higher priced mattresses .. so we thought.. lets give it a try ( your money back garentee) helped with that decision. We are very happy with our purchase through Logan & Cove , our mattress is very comfortable. Their customer service is fantastic and it was easy talking to their representative. Ordering, Shipping and doing the return because Id mistakenly ordered 2 duvet was effortless.Review fromAngela L
Date: 20/05/2025
My husband and I have different sleep preferences. Our bedroom is small so going to the King ***** mattress was not an option. After reading many reviews for different mattresses we decided on the Douglas Standard Queen mattress. It seems to be the perfect combination for us as we both have been sleeping better after only a couple weeks. I notice that even with my Hot-Flashes that the mattress is not holding the heat as much as my previous mattress, which is nice, once my flash passes, the mattress returns to normal temperature fairly quickly. We appreciate the option of the 365 sleep trial period as we are concerned that the foam will dip after some time. We will update the review after a few months and closer to the year.GoodMorning.com Inc.
Date: 21/05/2025
Hi ******,
Thank you for taking the time to share your experience with us! We're so glad to hear the Summit is already working out well for both you and your husband. We're looking forward to hear your long term review in a few months. Enjoy many restful sleeps until then!
Review fromPaula W
Date: 20/05/2025
The absolute best product and also customer service! I purchased one item and was so impressed I purchased a second. Because of this my sister purchased a mattress. I will continue to promote this product!GoodMorning.com Inc.
Date: 21/05/2025
Hi *****,
We feel grateful to have your vote of confidence. It's wonderful to know that both our team and the mattress exceeded your expectations. Happy sleeping!
Review fromRiley H
Date: 19/05/2025
Great mattress, good pillow and sheets were comfortable. Great service and delivery.
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