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Business Profile

Heating and Air Conditioning

Dave's Heating and Gas Fitting

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Heating and Air Conditioning.

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1

Average of 1 Customer Review

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Review Details

  • Emmett B

    Date: 27/09/2023

    Dave's heating and gas fitting installed my new furnace and hot water tank in 2017 and **** gave me 10 years labor warranty. After a couple of years, the stove was making noise upon running. **** himself came to replace the motor however he forgot to secure the pipe that goes to the motor. In a couple of years, the water leaked from that pipe and caused corrosion and rust in the furnace. I noticed the water around the furnace. Last year I contacted Dave's heating and gas fitting over 10 times so they could come and check the furnace. Finally, after a while, they sent a technician, ******. ****** identified that the pipe was not secured and the clamp was completely loose therefore the water was leaking from there. I tried to contact Dave's heating and gas fitting several times again. **** messaged me during the spring of 2023 and told me that they were short-staffed and couldn't perform warranty work on the furnace just because of the rust and corrosion. Finally after contacting **** several times with no success, I called the business line and finally, they scheduled another technician. The technician spent an hour to replace an element. After a week I received an invoice for the part. I tried to contact them and object to the charges and that they should honor their labor warranty and get rid of the rust or replace my furnace. They seem not cooperative and ignore messages and emails. I would suggest not doing business with this company for the reasons stated below: 1- **** forgot to secure a pipe which caused corrosion and rust in my furnace and he is ignoring the warranty request 2- Communication is horrible with the company line and ****'s personal cell phone. They completely ignore you. The call line, *** always says, "I will call you back" but no call back at all. I am not kidding, I called over 15 times during this issue. 3- *********** is avoiding the 10-year labor warranty for their work I am very disappointed with this service and the company!

Dave's Heating and Gas Fitting is NOT a BBB Accredited Business.

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