Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Window Installation

Window Mart Inc.

Reviews

Customer Review Ratings

4.5/5 stars

Average of 8 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromOlivia C

    Date: 02/11/2024

    Maksym ********** B from Windowmart Calgary installed our new windows and a door at our house in ******, *******. Excellent job ! Very professional. Highly recommend this company and their workmanship is pride worthy. 5 stars!??????????
  • Review fromEugene L

    Date: 28/07/2024

    ****** was very good at explaining the quality and manufacturing of their windows and doors. Also the process of installation. He spent the time to answer all our questions and was very thorough with his explanations.
  • Review fromIda S

    Date: 15/05/2024

    The team was fabulous. Professional and respected our home. Windows were awesome. Look beautiful.
  • Review fromfrederick f

    Date: 09/04/2024

    I would like to send you my thoughts on 2 work orders i am very happy with the finished product on the first as well as the interactions of your employees and sales person. i was not surprised to receive the same quick action taken on my present order in a friendly and informative manner. i hope i will be just as pleased with the finished product. The sales and the final measurement duo were on time and very pleasant to deal with. I am looking forward to the installation in the near future.
  • Review fromGlen K

    Date: 26/02/2024

    I had ****, a sales representative for Window Mart, come to our home earlier today. He took his time and explained in detail, using models and descriptions, how great these windows truly are. I had no idea as to what went into the making of these windows and he provided me with a great education. I found him to be very well informed about his products and was well versed on the product materials as well. Window Mart in ******* **. are fortunate to have such a skilled and well-knowledged person to represent them.
  • Review fromHollie K

    Date: 28/07/2023

    What a fantastic company, we had the best sales consultant who took the time to explain everything, not rush or become pushy as we explored other companies. Then the installation was absolutely flawless. They were so professional and worked a steady pace.
  • Review fromPatrick L

    Date: 08/02/2023

    It's terrible service. I have placed the order in April 2022 and they promised it would be done in September 2022. However, they didn't contact me until I contact them in November 2022. So I booked an appointment for the installation and the installation guys visited my house 3 times but it is not still done yet. Whenever they visited my house, I had to remove my furniture and clean up the space after working. Sometimes, I got a schedule on Saturday at 9 am so I removed every piece of furniture but just got a call at 9 am and just said: "We cannot make it today sorry". After they installed all windows, they said one part was missing so I have to wait again. It was in November 2022. I waited until yesterday(It's Feb 08 now). They didn't contact me and I called them to ask for my part. They said it's already in the office but there is no schedule for my installation. That's the reason why they didn't call me. I want to talk manager and requested it but I still didn't any call from them. Be careful! They didn't care about customers. Just sell the window and get the money. That's it. Do not expect any customer service. If you want a contract with them, you should wait for a long time. Not recommend. The one pa installed yet
  • Review fromDanika L.

    Date: 24/10/2022

    The whole Window Mart team is amazing to deal with. They provide prompt service, and everyone I have dealt with is extremely friendly! I would highly recommend this company for anyone looking to replace their windows and doors. The ladies at the front desk are wonderful, installation department is friendly, service department is quick to deal with any concerns and all the installers are standout. They also have a beautiful showroom if you are curious to see what the products look like before making any decisions. 1000/10 they are the best when it comes to window and door replacements!!!

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.