Reviews

This profile includes reviews for GYMVMT's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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GYMVMT has 11 locations, listed below.

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  GYMVMT

  null Calgary, AB T2H 2V6

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  GYMVMT (Macleod)

  4344 Macleod Tr SW Calgary, AB T2G 0A4

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  GYMVMT

  7222 Edgemont Blvd Calgary, AB T3A 2X7

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  GYMVMT

  Box 3539, Station B Winnipeg, MB R2W 3R4

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  GYMVMT (North Hill)

  1677 1632 14 Ave NW Calgary, AB T2N 1M7

Review Details

• Review fromDenise F

  Date: 18/06/2024

  I was diagnosed with pericarditis. Reached out to have my membership parked , as working out could put me into cardiac arrest right now. I did everything asked of me as they continued to repeatedly pull money from my account which in turn incurred multiple NSF charges. Now , even though they were not authorized to pull money they are refusing to cover the charges that they caused on my account. A gym is a gym. There are many to choose from out there. The customer service and ethics of this company and of their manger Kristine is actually appalling, especially considering that they are supposed to represent HEALTH and Wellness. Seems like the bottom line here is to keep their membership fees even if it costs you your life.

• Review fromJamie R

  Date: 31/05/2024

  Looks like, from the solid D- grade on the BBB, others have had a lackluster experience with this organization. *****, the manager at Macleod lied to me about several items (towel service for one, bringing in spin classes (two)). He will tell you whatever you want to hear before you sign up - just to get the sale. Now he just slithers away every time I see him. Regardless, this gym is the best of the worst for the $48 I find it cringingly bearable but barely. Hygenically speaking its a Petri dish of filth, expect athletes foot if you dont wear sandals. And bring smelling salts for the bathrooms (raw sewage smell will make you gag). But the weight equipment is top notch. Most of the cardio machines are broken (sorry).

• Review fromOG

  Date: 12/10/2023

  These guys are liars *** ******** ******* me into a "month-to-month" membership and reassured me they were monthly payments. Only to find out from a friend that they are in fact bi-weekly payments and the staff member Shae ****** blatantly lied to my face. Then their "General Manager" Chanceline ******* - who is 4 days on the job - reassures me that her staff member (who she's known for a total of 0 days since she was on vacation during her first few days as GM) is not a liar. Then she sat me down in an office with Shae as if I was supposed to hash it out with this employee who is a liar, and even Shae couldn't deny that she lied and I still wasn't reimbursed my "start up fees". They did reassure me in an email that no payments will be withdrawn (first payment would be tomorrow Oct 13) but after reading numerous reviews, I can see this will be a long drawn out process. **** ***** ** * ****. Stay FAR away people! After reading all their reviews ***** **** *** ***** ******* *** ***** ****** ******** I can see why I am left feeling cheated and lied to.

• Review fromColin G

  Date: 05/01/2023

  Terrible experience. I implore that people ***** ***** of GYMVMT. The woman who signed me up was excellent. I agreed signed up. I was with GYMMVNT for 3 months. Someone told me to watch out as they double dip into your bank account. I checked. Sure enough there were extra payments made through my bank account. I went into the gym demanded a cancellation. They told me I could not cancel membership in store as I had to email. I sent email off nothing back from them. They continued taking money. I phoned them told them again of my situation and was 100 percent done. CANCELLED! Another payment was taken out. I had to close down my Bank account open another. Now they have a collection agency after me for ******. Hitting my credit BIG TIME!!! GYMMVNT do not responde with a sorry. People. **** **** **** **** ******** If I could choose no stars I would.

• Review fromYounis O

  Date: 06/10/2022

  My review is on GYMVMT at Transcanada Mall in Calgary *********** NE. In September 2021 my wife and me registered after listening to one of the gym staff explanation of the membership rules. Since we come to Calgary once a year we liked the idea that we could freeze membership when w are away and resume when we return. It turns out the freezing promice was a lie to get us to sign a contract. We used the gym for one day and ended up paying more than $500 to cancel and were taken to a collection agency for $90 and demanding us to pay $791. We explained the situation to the collections agency who advised us to talk to them. At the gym we met the manager who rude, unprofessional and completely disrespectful. It is a great facility until you need help. My advice do not sign any contracts. If you do get prepared to deal with an organization that has no values and no respect.

  GYMVMT

  Date: 07/10/2022

  Hi ******, sorry to hear that there was confusion regarding how your membership and our freeze policies work. The freeze information can be provided by going to any club and they can explain the requirements and options available for you. If youre concerned about what information the staff member gave you, the best person to connect with is the General Manager of the location who can help review those concerns in more detail.

• Review fromDalia S

  Date: 03/10/2022

  Not recommended at all. Horrible customer service. It's not surprising that they have a one star rating.North Hill location has so many fans that are pointed at people directly on their head and neck. I find that very annoying and it has caused me to have stiff back multiple times. When I complained about it to the general manager, he did nothing about it and he said if you don't like that don't come to the gym. He didn't even offer to cancel my contract with no penalty. He said that the decision whether to turn on or off the fans should be based on what the majority of people want and he didn't even ask what the majority want! I also left a feedback in the app and nothing was done about it.

  GYMVMT

  Date: 06/10/2022

  Hi *****, sorry that the set up of the fans isnt to your preference. We try to accommodate as many members as we can, but we know we wont be able to get it perfect for everyone. I hope it doesnt dissuade you from being able to use the club.