Monuments
Angelic MonumentsInformation and Alerts
Alert Details
This business has 2 alerts.
Pattern of Complaints
BBB files indicate that this business has a pattern of complaints in which consumers allege they paid deposits or paid in full for product with long periods elapsing with no contact from the business, delivery dates scheduled but no delivery, and that work was not completed as contracted from Angelic Monuments. On February 16, 2024, BBB submitted a written request to the company encouraging them to address their pattern of complaints.
Alert
In February 2024, BBB began investigating Angelic Monuments’ business practices. This investigation was prompted by a large volume of serious complaints and customer reviews received by BBB. Based on an evaluation of the consumer complaints and customer review data, BBB’s file conditions indicate that this business has a pattern of complaints and customer reviews alleging:
•Goods or services for which payment has been made have not been delivered after an unreasonable delay
•An unreasonable delay in providing customer refunds
BBB is concerned about the pattern and underlying issues of these allegations.
In February 2024 BBB began contacting Angelic Monuments to address the underlying issues of these disputes. BBB requested the business respond with an outline of the policies/procedures, actions they are taking, and other efforts they have in place to help address and eliminate the underlying issues of this pattern. BBB will update this profile with any additional information, including any business responses, when it is available.
Service Area
- 78221
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