Pest Control
D's Pest ControlInformation and Alerts
Alert Details
This business has 1 alert.
Ad Review
On June 2, 2015, BBB Serving North Central Texas requested that the business substantiate, modify, or discontinue claims made on the company’s website concerning guarantees, claimed results, and environmental benefit claims. Some of the advertised claims include:
- “100% Satisfaction Guaranteed”
- “Guaranteed quarterly or monthly services”
- “Our services now go beyond just being thorough and efficient; we also care deeply about the environment.”
- “Maximum effectiveness with the least environmental impact”
- “Disinfectants are eco-friendly, hypo-allergenic & non-harmful”
- “EPA-Registered Disinfecting Services”
- “Kills pathogens within 10 minutes on hard, nonporous surfaces”
According to the BBB Code of Advertising, “‘Satisfaction guarantee,’ ‘money back guarantee,’ ‘free trial offer,’ or similar representations should be used in advertising only if the seller or manufacturer refunds the full purchase price of the advertised product at the purchaser's request. When ‘satisfaction guarantee’ or similar representations are used in advertising, any material limitations or conditions that apply to the guarantee should be clearly and prominently disclosed.”
The BBB Code of Advertising states, “Claims relating to performance, energy savings, safety, efficacy or results for a product or service should be based on recent and competent testing or other objective data.”
According to the BBB Code of Advertising, “Advertisers should not make broad, unqualified general environmental benefit claims like ‘green’ or ‘eco-friendly.’” The Code of Advertising also states that, “Advertisers must qualify general claims with specific environmental benefits.”
As of December 4, 2023, the business has failed to substantiate, modify, or discontinue any advertising statements.
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