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Business Profile

Pest Control Services

Kindred Pest Control

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Pest Control Services.

Information and Alerts

BBB RatingD+

Reasons for rating

  • 24 complaint(s) filed against business
  • Business has failed to resolve underlying cause(s) of a pattern of complaints
  • Length of time business has taken to respond to complaint(s)

Alert Details

This business has 1 alert.

Pattern of Complaints

Since June of 2022, the BBB of Houston & South Texas has numerous complaints and customer reviews that exhibit the following pattern.

It has been alleged in complaints and customer reviews that several customers have been billed for services that were never rendered. As well as, no refunds were issued to customers for incomplete services. Lastly, Kindred Pest Control has engaged in door-to-door sales tactics, harassing of potential customers.

 

One customer reviewer commented on the door to door sales representative,"I wasn’t interested and started closing the door. He yells as the door was closing “you’re crazy for not using us!” I let it go and started walking away from the door. Unbelievably he knocked again. Now I was mad. I opened the door and he started to try and control the conversation and I laid into him. Told him get on his little scooter and get off my property. He got this smirk on his face as if to say ok you’ll be sorry."

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