Pest Control Services
White Knight Pest ControlAbout
This business has 2 alerts
Important information
- Advertising Review:
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims may come to our attention from our internal review of advertising, consumer complaints, and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
On May 31, 2024, BBB contacted the business regarding advertisements on their website https://www.whiteknightpest.com/ White Knight Pest Control advertises consumer testimonials. BBB Code of Advertising states in general, advertising which uses testimonials or endorsements is likely to mislead or confuse if it is not genuine and does not actually represent the current opinion of the endorser. If a consumer's experience represented in an advertisement is not the typical experience of those using the product or service, unless the advertisement clearly and conspicuously discloses what the expected results will be.
BBB requested White Knight Pest Control to substantiate that the testimonials on their website were genuine from customers. White Knight Pest Control provided copies of testimonials to BBB.
BBB also requested White Knight Pest Control to substantiate its membership with the Texas Pest Control Association. As of June 28, 2024, White Knight Pest Control discontinued the advertisement.
- Advertising Review:
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims may come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
On October 11, 2024, BBB contacted White Knight Pest Control regarding their advertised rating. Specifically, on their about us page https://www.whiteknightpest.com/about-us/ White Knight Pest Control advertised “We are a Better Business Bureau Accredited Business, where we have an A+ Rating.”
BBB Code of Advertising states the primary responsibility for truthful and non-deceptive advertising rests with the advertiser. Advertisers should be prepared to substantiate any objective claims or offers made before publication or broadcast. Upon request, they should present such substantiation promptly to the advertising medium or BBB.
At the time of the advertised claim White Knight Pest Control was BBB accredited but did not advertise the correct rating. BBB requested White Knight Pest Control to modify their website to the accurate rating or discontinue the incorrect rating. As of October 30, 2024, White Knight Pest Control failed to modify their website with the correct rating.
Overview
Years in Business: 26
Payment methods:
Credit Cards, Checks, ACH, Money Orders
BBB Accreditation & Rating
This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
Read moreAbout This Business
Products and Services
Business Details
- Local BBB:
- BBB serving the Heart of Texas
- BBB File Opened:
- 3/9/2006
- Business Started:
- 1/1/1999
- Business Started Locally:
- 1/1/1999
- Business Incorporated:
- 1/6/2006
- Type of Entity:
- Corporation
- Alternate Names:
- White Knight Pest Control Inc.
- Business Management:
- Mr. Szucceed Ly, Vice President of Operations
- Mr. Alfred White, President
- Ms. Linda Hall, Director of Operations
Additional Contact Information
- Principal Contacts
- Mr. Alfred White, President
- Customer Contacts
- Ms. Linda Hall, Director of Operations
- Fax numbers
- Primary Fax: (512) 535-2038
Licensing information
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
Additional Information
- Refund and Exchange Policy
- Our services are guaranteed. If at anytime our customers who are on an annual service plan needs additional services, we will return free of charge.
- Referral Assistance
- Texas Department of Agriculture
1700 N Congress FL 11
Austin TX 78701
Phone Number: (800) 835-5832
http://www.agr.state.tx.us
[email protected] - Business Categories
- Pest Control Services
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