Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Carpet and Rugs

Rugs.com

Reviews

Customer Review Ratings

4.81/5 stars

Average of 3,241 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromDarlene D

    Date: 05/06/2024

    This was my first order from this company, and I appreciated the ease of the ordering process.
  • Review fromSusan R

    Date: 05/06/2024

    I'm not very tech-savvy but Rugs.com was very easy to navigate. I love the selection of patterns and sizes, not to mention the great prices! They had exactly what I was looking for, for my camper, that I didn't see on any other sites. I only intended to purchase one rug but, with the deal they had, I purchased two! Can't wait until they come in!!
  • Review fromLisa B

    Date: 05/06/2024

    Great choices, great prices! Found exactly what I was looking for.
  • Review fromArlene H

    Date: 05/06/2024

    Great rugs! Good quality and service. I would definitely recommend.
  • Review fromclyde H

    Date: 05/06/2024

    needed a 3 ft. x 12ft. but was a good exception.
  • Review fromChristine R

    Date: 05/06/2024

    Got what I expected for the price I expected. The return process was simple as well and I got the rug I wanted!
  • Review fromJennifer S

    Date: 05/06/2024

    Very easy and quick! Love this runner so much! This is the second runner for my hallway and entryway.
  • Review fromCindi T

    Date: 05/06/2024

    Ordering process is very easy. I have several rugs from this company and love each and every one!
  • Review fromLINDA S

    Date: 05/06/2024

    Your ******************* hooked me. You have a wide selection which is why it took me so long to decide, I will be back!*****
  • Review fromPamela B

    Date: 05/06/2024

    Always loved my rugs from rugs.com. Pictures are accurate in color and style. Never been disappointed.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.