Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Carpet and Rugs

Rugs.com

Reviews

Customer Review Ratings

4.81/5 stars

Average of 3,241 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromLori Goff O

    Date: 05/19/2024

    Beautiful Rugs. Fast Service. Easy Returns. Wonderful Pricing The variety is magnificent.
  • Review fromRichard K R

    Date: 05/13/2024

    Good experience and great prices. All reviews were positive. Hoping to add one
  • Review fromEtie K

    Date: 05/13/2024

    Ordered rugs. Some worked, some did not. No issue with returns.Site is easy to navigate. I just ordered again, so clearly, I would recommend.
  • Review fromKaren B

    Date: 05/13/2024

    Love the carpets!!! Perfect for my room and affordable! Thank you.
  • Review fromDaniel W

    Date: 05/13/2024

    Rugs.com is a terrific company to do business with - we've had multiple interactions with them and always been very pleased!
  • Review fromHeidi C

    Date: 05/13/2024

    Easy to find what I needed, good reviews, followed through with an earlier issue I had and issued a very nice store credit, also for my previous reviews.
  • Review fromChristopher P

    Date: 05/13/2024

    Amazing how I can get such great deals for easy monthly payments thank you
  • Review fromSusan

    Date: 05/13/2024

    Easy to shop and lots of ways to pay. Also, free shipping!
  • Review fromBecky W

    Date: 05/13/2024

    This is the third rug I have ordered. I have been very satisfied with the others.
  • Review fromKarla S

    Date: 05/13/2024

    Beautiful high quality rugs and affordable prices too. Im very happy with this purchase. I purchased two more rugs that were on sale waiting to get them in the mail.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.