We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Carpet and Rugs

Rugs.com
BBB accredited business seal
BBB Accredited BusinessA Rated by BBB

Reviews

Customer Review Ratings

4.81

Average of 3,241 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Becky P

    Date: 08/01/2023

    *** purchased numerous rugs from rugs.com and they have ALWAYS arrived promptly and in GREAT condition! Im always impressed with the huge selection offered and the price range!! LOVE rugs.com!!

  • Dan L

    Date: 08/01/2023

    Bought one 2x6' runner I loved so much I ordered the same rug in a 2x10' for a larger hallway. I love these rugs. The style and quality is top notch and the pricing is a bargain in today's world where dinner for two cost more than one of these gorgeous rugs.

  • Haifa A

    Date: 07/31/2023

    I just got my extra larg rug for my living room. I am more than satisfied for the price I paid it look so beautiful with my furniture. Fast shipping l got it within 3 days l will never shop anywhere else. I will put another order for my hallway. Many thanks ??

  • Nancy L

    Date: 07/31/2023

    Beautiful rug.... love the colors too bring all the rooms nearby together. I keep rugs for a couple of years due to cats and accidents. I think I will be very pleased with this rug.

  • Tiffany H

    Date: 07/31/2023

    Love the rug, exactly as expected! I purchased this particular rug based on the reviews, and because it met the style I was looking for. I am not disappointed in the slightest bit.

  • Krystal R

    Date: 07/31/2023

    Beautiful rugs! Just what we needed. Very pleased with service, shipping, and rug quality

  • Stephanie C

    Date: 07/31/2023

    Pictures were clear showing the rugs. Site was easy to navigate and after putting a rug in the cart the site didn't take you all the way back the the first page of selections, making you go through all the pages of selections you've already seen. That is so frustrating when it happens! All around Easy to make a purchase.

  • Kristy B

    Date: 07/31/2023

    I needed to replace this rug after my bathroom flooded. I ordered two on sale on Thursday and they arrived on Monday! Amazing service! Beautiful rug that matches my decor exactly as I want it to.

  • Juli S

    Date: 07/30/2023

    Great rug. Just as pictured on website and arrived within days.

  • Diana D

    Date: 07/30/2023

    I love the rugs. The ***** is beautiful with the beiges and brown colors. Got one for dining room, living room, den and entrance way. Superior quality. We received one that was frayed on one side and the customer services was great. We returned it and they are sending us a new one

Rugs.com is BBB Accredited.

BBB accredited business seal

This business has committed to upholding the BBB Standards for Trust.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.