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Business Profile

Carpet and Rugs

Rugs.com
BBB accredited business seal
BBB Accredited BusinessA Rated by BBB

Reviews

Customer Review Ratings

4.81

Average of 3,241 Customer Reviews

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Review Details

  • Llama P

    Date: 08/07/2023

    Purchased three rugs and kept one. They refuse to issue a return label for the correct rug. Numerous attempts have been made without success

  • Martha P

    Date: 08/07/2023

    Ordered 2 outdoor runners for my deck. Arrived sooner than predicted & look great. Thanks!!

  • Janet V

    Date: 08/06/2023

    Absolutely love my rug the colors are perfect the colors are light teal that pretty much fades to aqua very soft and rich looking almost looks silky

  • Marjie H

    Date: 08/06/2023

    Love the rug! Love the quick service! Love the price!

  • Karis J

    Date: 08/06/2023

    Love Rugs.com. I have purchased 4 rugs from them and am pleased with all of them. Love that I receive them within a few days.

  • Beverly D

    Date: 08/06/2023

    The rug arrived when expected. The colors are bright as shown in the picture. It is thinner than expected but I will add something underneath. Maybe? Not sure. The only complaint is that the folds from shipping are slow to come out. It seems "wrinkly". Maybe after several vacuums it will lay flat. Perhaps rolling the rug would be a better idea for shipping. All in all a good purchase.

  • Vern L

    Date: 08/05/2023

    Fit perfectly in our kitchen, the color fit just right. Great price too.

  • Patti K

    Date: 08/05/2023

    Easy to order. Arrived quickly. Just put it down on my balcony. Love it!

  • Charisse P

    Date: 08/05/2023

    The rug I ordered is absolutely gorgeous. The color is much more vibrant than the pictures on your website. Which is a good thing to me! There was only a slight hint of a chemical smell when I opened the packaging. It disappeared in about 5 minutes. Even my husband commented how quickly the rug arrived. This is my 2nd purchase from rugs.com and definitely not my last.

  • Amy G

    Date: 08/04/2023

    My rug is the correct size, just as advertised, and was delivered quickly. I received email notifications when my order was processed and when the rug was on its way.

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