Auto Warranty Services
Delta Auto ProtectInformation and Alerts
Service Area
- DC
- MD
- PA
- VA
- WV
Alert Details
This business has 1 alert.
Alert
It has come to BBB’s attention that the business is requesting that a customer(s) withdraw complaints filed through BBB as a condition of resolving the complaints. BBB does not withdraw complaints under these circumstances.
Important Information
Pending Government Action
The following describes a pending government action that has been formally brought by a government agency but has not yet been resolved. We are providing a summary of the governments allegations, which have not yet been proven.
On February 13, 2020 the Pennsylvania Office of the Attorney General (PAAG) filed a civil lawsuit against extended automobile warranty company Delta Auto Protect and its owner Charles Seruya to get money back for consumers and repair shops. The lawsuit alleges the company advertises and sells vehicle service and repair contracts to thousands of consumers in multiple states but refuses to honor the contracts it sells and, after accepting payment from consumers, refuses to cover the necessary repairs promised under contract. PAAG seeks restitution for those consumers and repair shops that were victimized by the company. Anyone who believes they were victimized is urged to file a complaint with the PAAG by either calling the Consumer Protection Hotline at 1-800-441-2555 or emailing [email protected]. For more information click here.
Customer Complaint
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