Packaging Service
ViaboxInformation and Alerts
Alert Details
This business has 2 alerts.
Pattern of Complaints
On August 05, 2020, Better Business Bureau recognized a pattern of complaints from consumers regarding delivery and customer service issues. Consumers allege they order and pay for products from the Viabox online store, and after several weeks they have not received their products. Consumers claim the company is unresponsive to requests for assistance regarding delivery of purchased items and refunds.
On August 05, 2020, and August 19, 2020, Better Business Bureau reached out to the business to address the customer complaints, however as of August 31, 2020, the business has not responded.
Consumers can file complaints with Better Business Bureau at www.bbb.org; complaints can also be filed with the Federal Trade Commission Consumer Protection at https://www.ftc.gov/faq/consumer-protection/submit-consumer-complaint-ftc.
Alert
On
August 05, 2020, Better Business Bureau recognized a pattern of complaints from
consumers regarding delivery and customer service issues. Consumers allege they
order and pay for products from the Viabox online store, and after several
weeks they have not received their products. Consumers claim the company is
unresponsive to requests for assistance regarding delivery of purchased items
and refunds.
On
August 05, 2020, and August 19, 2020, Better Business Bureau reached out to the
business to address the customer complaints, however as of August 31, 2020, the
business has not responded.
Consumers
can file complaints with Better Business Bureau at www.bbb.org;
complaints can also be filed with the Federal Trade Commission Consumer
Protection at https://www.ftc.gov/faq/consumer-protection/submit-consumer-complaint-ftc.
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