Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Music Distribution Companies

CD Baby

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Music Distribution Companies.

About

About This Business

CD Baby helps independent musicians make the most money from their music through digital distribution, as well as royalty collection and social video monetization.

Years in Business: 24

Business Details

BBB File Opened:
10/23/2001
Business Started:
2/1/2001
Business Started Locally:
2/1/2001
Business Incorporated:
2/2/2001
Type of Entity:
Corporation
Alternate Names:
CD Baby, Inc.
Illustrated Sound Network
C D Baby.com
Business Management:
Ms. Colleen Rodman, Coordinator

Additional Contact Information

Customer Contacts
Ms. Colleen Rodman, Coordinator
Fax numbers
Primary Fax: (503) 296-2370
Additional Phone Numbers
Other Phone: (503) 595-3000
Additional Websites
cdbaby.com

Licensing information

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

Additional Information

Latest Reviews

  • Lauren F

    "Buyer Beware On 11/26/24, I requested to termination of a ********************** that I had had for 2 ******** the first email (on 12/11) I received from cdBaby, they said it could take up 4 weeks. Three weeks after their first response (on 12/30), I was told it could take up to 4 months." ... Read full review

  • Keone R

    "This company will not pay you after reaching your pay point. I have contacted support several times for over 3 months and still have not received a response or royalties."

  • Stephanie R

    "The company has very poor customer support, and doesn't fully deliver on its stated services. Example: I had a release date that has since passed and it's been in limbo with Apple Music." ... Read full review

View all Reviews

More Resources

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.