About
Important information
- Additional Info:The company has requested that in order to assist consumers with any issues, before filing a BBB complaint, consumers should contact Customer Service at (888) 687-3243 ext. 904 or by email at [email protected].
Overview
Easy Auto Ship
860 Boardman Canfield Rd
Ste 200
Youngstown, OH 44512-4232
BBB Accredited Since: 8/1/2014
Years in Business: 12
Payment methods:
We can accept major credit cards, paypal, ACH transfers and more. Our drivers only accept cash or cashier's checks if applicable.
BBB Accreditation & Rating
About This Business
Business Details
- Local BBB:
- BBB of Mahoning Valley
- BBB File Opened:
- 7/9/2014
- Business Started:
- 8/1/2012
- Business Started Locally:
- 8/1/2015
- Date of New Ownership:
- 7/1/2014
- Business Incorporated:
- 8/27/2014
- Type of Entity:
- Corporation
- Alternate Names:
- Easy Auto Ship, LLC.
- Business Management:
- Mr. Joseph l. Reynoso, Managing Partner
- Ms. Jackie Hall, Director of Digital Marketing
- Number of Employees:
- 35
Additional Contact Information
- Principal Contacts
- Mr. Joseph l. Reynoso, Managing Partner
- Customer Contacts
- Mr. Joseph l. Reynoso, Managing Partner
- Ms. Jackie Hall, Director of Digital Marketing
- Additional Email Addresses
- Sales: Email this Business
- Technical Support: Email this Business
- Customer Service: Email this Business
Licensing information
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
Additional Information
- Refund and Exchange Policy
- In the event that we are not able to get your vehicle(s) assigned to acarrier within the time frame allotted by the particular transportprogram chosen by the client, you have the option of keeping your orderin an active status, and Easy Auto Ship, LLC. will continue to makeevery effort to complete its obligations. The client also has the rightof cancellation with no monies owed to Easy Auto Ship, LLC. However, Ifyou cancel before your first available pick-up date, or withindesignated pick-up window for the program chosen, a $75.00 dollar“cancellation/administrative” fee will be applied to the credit card onfile, no other monies will be owed, and the order will be canceled. Oncea carrier has been assigned for the pick-up and transport of thevehicle, at the agreed upon price between client and carrier, theclient’s card will then be charged the agreed upon deposit for theprogram chosen by the client. If the client is determined to be“double-booked”, and posted on Central Dispatch with a company otherthan Easy Auto Ship, LLC., then the client must have the other postingremoved, and the pick-up window will re-initiate; or Easy Auto Ship,LLC. has the right to cancel the order and charge the card on file a$150.00 double-booking fee. IF YOUR VEHICLE(S) HAVE BEEN ASSIGNED, A REFUNDWILL BE VOIDED IN THE AMOUNT OF SAID DEPOSIT FOR ANY CANCELLATIONS ANDPUT TOWARDS REIMBURSEMENT OF ASSIGNED CARRIER DUE TO DRY RUN FEES ANDADMINISTRATIVE FEES. The refund process may take 10-14 business days before it is resolved and refunded back to the same credit/debit card charged. If a Dispute or Chargeback is done before the refund takes place the Dispute / Chargeback will void any refund request and the Dispute process may hold funds for 90 business days. We ask that you follow the company policies during a refund request to avoid delays.
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