Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Security System Monitors

Surety

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Security System Monitors.

Reviews

Customer Review Ratings

5/5 stars

Average of 4 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromPeter M

    Date: 07/17/2024

    Great price and great service. Perfect DIY with amazing support when you need it. Hands down the best.

    Surety

    Date: 07/18/2024

    Thank you very much! We'll keep doing our best!
  • Review fromBenjamin S

    Date: 01/19/2024

    I recently signed up with Surety for home security and was thoroughly impressed. The setup process was incredibly straightforward and user-friendly. I was up and running in no time, with no complex steps or confusion. What really sets Surety apart is their pricing - it's very competitive, offering great value without any hidden costs. Their customer service is also top-notch, always available and helpful. In

    Surety

    Date: 01/25/2024

    Thank you! We try hard and always appreciate your feedback!
  • Review fromJames P

    Date: 06/29/2023

    I have been a customer for 7+ years and through that time I have had changes in residences and upgrades to systems. Surety ALWAYS has the answers to my questions and I am up and running in no time. I couldn't recommend them more. (I was not paid or compensated in any way for this review.) I know it is hard sometimes to trust on-line companies and reviews. All I can say is Surety has protected my homes for seven years and has been there for all my needs.

    Surety

    Date: 06/30/2023

    Thank you! We're doing our best. If you ever have an issue don't hesitate to let us know.
  • Review fromTHOMAS H

    Date: 02/03/2023

    We purchased a D. R. Horton Builder smart home and the security system commitment expired after 3 years. We were satisfied with our system without alarm monitoring but the dealer insisted on a 3 year contract with a considerable monthly outlay for us to continue using the system. The dealer released our panel and we went with Surety. We are totally satisfied with Surety and the support is outstanding!

    Surety

    Date: 02/17/2023

    Thanks for the kindness!

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.