Retail Shoes
Designer Brands Inc.About
About This Business
Retail stores, leased departments for other retailers, and an e-commerce and mobile sites, offering shoes, handbags and accessories.
Years in Business: 56
Products and Services
Business Details
- Local BBB:
- BBB of Central Ohio
- BBB File Opened:
- 11/1/1974
- Business Started:
- 1/20/1969
- Business Incorporated:
- 1/20/1969
- Type of Entity:
- Corporation
- Alternate Names:
- DSW
- DSW Designer Shoe Warehouse
- Designer Brands
- DSW Shoe Warehouse
- Business Management:
- Ms. Andria Hale, Supervisor
- Mr. Roger Rawlins, CEO
- Stacy Turnof, Company Contact
- Ms. Stephanie Beavers, Customer Service Advocate Supervisor
Additional Contact Information
- Principal Contacts
- Mr. Roger Rawlins, CEO
- Customer Contacts
- Ms. Stephanie Beavers, Customer Service Advocate Supervisor
- Fax numbers
- Primary Fax: (614) 872-1390
- Additional Phone Numbers
- Other Phone: (614) 932-1001
- Other Phone: (614) 238-5678
- Other Phone: (614) 428-9030
- Other Phone: (614) 854-0994
- Additional Websites
- designerbrands.com/
Additional Information
- Payment methods
- Cash
- Check
- Credit Card
- Refund and Exchange Policy
- Please see information posted on the company's website page at https://www.dsw.com/en/us/content/return-and-exchange-policy
- Business Categories
- Retail Shoes, Online Shopping, Fashion Accessories, Purses
Latest Reviews
Jonathan C
"I ordered a 9 4E Florsheim sneaker on 3/8. Nothing too crazy, right?" ... Read full review
Nancy P
"I have purchased many shoes over the years with DSW including for my family. Normally, my store location does not have my size available, so I ordered them online not knowing if they would fit right." ... Read full review
Amerika S
"My guess sneaker boots order number ending in 3302 was stolen I called fed ex to see where was my package they said it was delivered but give us until end of day so I waited until monday to call dsw because I was giving it a few day I talked to ***** didn't give a badge number because she the only person with that name that work there and i explained to her my package been stolen and I have a police report she replies and say we'll this the second time your package went missing so you have to contact your bank to dispute this transaction which is crazy to me because I would have to wait 7to 14 days for a new card I wasn't even asking for a refund I just wanted a gift card or credit the account or something so I asked to get transferred to someone else so pearl the supervisor with no badge number because once again she the only one with that name there siad the same thing but a made police reports both time an either time yall asked me to email yall the report nor yall didn't investigate yall just say dispute the transaction with your bank so what was the point of yall telling to make a police report if yall don't want to accommodate the customers just charge an insurance fee like most online businesses and this leaves very nasty taste in my mouth in I just or 3 more pair of shoes from yall the day before calling ***** and pearl i shouldve waited to buy more shoe but this will be my last purchase I make to dsw and I been a customer and elite member for years"
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