Halloween Decorations
CTS Halloween Decoration ShopInformation and Alerts
Alert Details
This business has 1 alert.
Alert
In October 2023, BBB Serving New Mexico and Southwest Colorado investigated CTS Halloween Decoration Shop’s business practices. This investigation was prompted by a BBB Scam Tracker report and a complaint.
Consumers have alleged the following through a BBB complaint and a Scam Tracker report:
- The website selling Halloween items. purchased with CC. didn't charge the card, came back with a PayPal invoice to pay. I emailed, no answer back. phone number is bad and address is to a senior home.
- I had initially entered the website, www.CTSHalloweenUS.com on 10/11/23, to buy a Halloween decoration & I put in my credit card information into the website, but never received a confirmation email. It had given me 2 options to purchase: PayPal and Credit Card. I had initially selected to use my PayPal account but they still asked for my credit card information & after completing the purchase I never received anything confirming it. I received a message from PayPal as they suspected this was a fraudulent charge & I decided to cancel it as I still hadn't heard back from the website. I was able to be refunded the $31 back into the PayPal account but we later found out they created an Amazon account & did a purchase for $781.67 on 10/14/23 which was processed today 10/20/23. I contacted Amazon after we received 3 huge boxes of merchandise to my home which we had not purchased including 10 sweaters, 10 pool training kits, 1 box of Motts gummies. We checked the Amazon account under my name & there were no purchases of that nature. Upon calling Amazon & giving them the tracking information found on the boxes, they informed us that there was ANOTHER Amazon account that was used to make the purchase & sent the items to my address using my credit card (the 1 entered on the website). I believe this is linked to the website stated above as this was the ONLY purchase I have made outside of my usual websites. I suspect that the purchases made were part of a dropshipping scam linked to this website as they use the Amazon account purchases as a "cover" for stealing the money from the transaction. While filing out the form on the FTC website, I attempted to register the number found in the "About Us" section on the CTS Halloween Website & an error message popped up saying that was not a valid area code in the USA, further proving that this is a fraudulent website that needs to be shut down. This website is a complete scam which they use to steal CC information.
In October 2023, BBB checked the website https://www.ctshalloweenus.com/ to determine when it was created. The website was created on September 16, 2022.
During the course of our investigation, BBB found this business is not located at the postal address in Albuquerque, NM that the business had reported on their website. On October 12, 2023, BBB spoke with a representative at the alleged postal address of this business and they have no knowledge of the business CTS Halloween Decoration Shop being located at that address. BBB is unable to verify the true location of this business.
BBB made inquiries to CTS Halloween Decoration Shop via email asking the following:
- Documentation of their operations being on Carmel Ave NE, such as rental agreement or utility invoice.
- CTS Halloween Decoration Shop's contact information such as phone number(s), email addresses, and any additional operations or mailing addresses.
To date, BBB has not received a response from CTS Halloween Decoration Shop.
Based on the information detailed above, BBB cannot state with confidence that we have a clear understanding of the business.
If you are having difficulty with a purchase, and have not already done so, you may want to contact your payment provider, such as your bank, credit card company, electronic draft company, prepaid card, etc. to file a dispute. Filing a dispute is time sensitive and should not be delayed. However, not all payment providers allow disputes. Consumers may want to check with their payment provider prior to purchase to find out what payment protection options are available.
You may also want to file a complaint with the Federal Trade Commission and/or the Federal Bureau of Investigation Internet Crime Complaint Center. BBB also suggests consumers file BBB Scam Tracker Reports.
Important Information
Believed to be out of business
According to information in BBB files, it appears that this business is no longer in business.
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