Information Technology Services
Fortune Gemini Inc.Information and Alerts
Alert Details
This business has 1 alert.
Alert
BBB has
received multiple reports from consumers that Gemini Techies is
engaged in a tech support scheme, taking
computers "hostage" and demanding payment for "repairs."
Starting April 2018 the
previous clients of the business are reporting receiving telephone calls
purportedly from the BBB notifying them that a refund can be obtained for the
services rendered early either due to the investigation effort or the entity going
out of business, or moving. The BBB number is spoofed. No such calls are
made by the BBB. The new offers are fraudulent.
The BBB and the IC3.gov
advise that the victims who receive a pop up or locked screen,
- "should shut down the device immediately. Ignore any pop-ups
instructing to not power off or restart the computer. Victims who reported
shutting down the device and waiting a short time to restart usually find the
pop-up or screen lock has disappeared.
- Do not re-contact fraudulent tech scam companies. Expect additional
fraudulent calls as these companies often share their customer database
information.
- Should a criminal gain access to a device or an account, individuals should
take precautions to protect their identity. Immediately contact financial
institutions to place protection on accounts as well as change passwords and
actively monitor accounts and personal information for suspicious
activity."
To file a complaint with IC3.gov (Internet Crime Computer
Center) please visit https://www.ic3.gov/
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